French Speaking Customer Service

2 weeks ago

Preston Lancashire, United Kingdom Language Insight Full time

About Language Insight
Join Language Insight, where Clients and Employees are at the heart of everything we do At Language Insight we pride ourselves on delivering exceptional service to our clients and community, which has been made possible thanks to the drive for innovation and an unwavering commitment to quality embodied by our dedicated team members.
As an organisation, we believe in fostering an environment that not only meets today’s needs, but in an ever-changing world, continues to evolve in order to meet the needs of our clients and enables us to develop future industry leaders. We are always on the lookout for individuals with the potential to drive Language Insight forward with fresh and innovative ideas.
At Language Insight we understand that achieving success requires hard work and dedication, and we value the efforts our Employees make towards achieving these goals. We believe that a happy and engaged team is the key to success and we, therefore, encourage our team members to join Language Insight’s social events, team-building activities, lunches or quizzes.
At Language Insight we recognise that not everyone is as fortunate as us, and so, we are committed to giving back to our community, either via our Charity of the Year Initiative or by giving team members the chance to take a paid day off to support our volunteering activities.
If all of the above resonates with you, Language Insight is the company for you, where you can grow and prosper together with us
Language Insight is looking for enthusiastic and passionate translators native in French to join our in-house team on a full-time basis. The role is ideally based in Preston but we will also consider remote applications. However, due to the nature of the role, we are only able to take into consideration candidates who already live in the UK and have no visa requirements, or candidates who have the right to live and work in Spain.
As Junior Translator, your main role will be to support Language Insight’s Translation teams and your colleagues in your language team with translations, reviews, Quality Assurance checks and other language-related tasks, maintaining high-quality standards and ensuring deadlines are met. Language Insight’s core client base requires work in the Medical field. Training will be given and you will have the opportunity to learn from your colleagues as well as a large network of freelancers with years of experience in the field.
Translations from English into your native language, with a focus on healthcare topics.
Running quality assurance checks on your own work and taking responsibility for the quality of your own work.
Incorporating feedback provided by senior colleagues or freelancers into your work.
Carrying out various other language-related tasks as required, with training, such as implementing edits and client feedback, understanding and carrying out overlays and link checking, running quality checks on files transcribed by freelancers, finalising transcriptions and translations in your and other languages.
Carrying out translation and QA into English, if applicable.
Working towards proofreading other translator’s work and answering client queries.
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