Customer Service

2 months ago


Birmingham, United Kingdom VRS-UK Full time

Within a rapidly changing, highly competitive sector, our client provides service/support excellence - ensuring analytical instrumentation is installed, calibrated and maintained to the highest industry standards.
This is achieved with technically astute scientists and engineers, talented sales and marketing teams - backed by accomplished management. Our client is giving you the opportunity to apply your expertise and highly sought after skills to grow their service revenue.
Service contracts include a wide variety of one-stop solutions that cover all testing qualification requirements. These solutions are invaluable and provide a necessary safety net across all scientific sectors - allowing scientists to continue their research with the knowledge their instruments are providing accurate and reliable results.
Our client is seeking a driven technical sales specialist to sell their extensive service contracts across an array of laboratories/industries - (bio)pharmaceutical, food/bev, research, academia, CRO's, CDMO's, etc.
Using your consultative skills, you will guide and professionally advise your clients on the correct solutions for their requirements, as well as providing point of care services that allow research to continue to the highest industry standards.
To succeed in this position your personality, tenacious character and problem-solving abilities will be called upon regularly, as well as your passion to provide world class customer service.
Extensive experience selling service contracts - ideally within the Chromatography and Mass Spectrometry space
* A degree in Chemistry, Biochemistry or Pharmaceutical Sciences (or similar)
* Daily requirements of the role will find you working from home, with a pre-requisite of 50% travel to clients. For your services, the package provided includes:
* An excellent salary package including commission (this can be explored further through application).
* 25 days holiday inc. bank holidays & Christmas
* Company pension scheme is provided
* Company Car, Laptop & Mobile phone
Keywords: analytical service contracts, chromatography, mass spectrometry, business development, account management, technical sales, consultative sales, maintenance contracts, calibration contracts, multi-vendor services, UK-Wide, Hemel Hempstead, Reading, Stevenage, Northampton, Milton Keynes, Manchester, Newcastle, Liverpool, Hull, Sheffield, Nottingham, Leicester, Birmingham, Coventry, Leeds, Oxford, Bristol, Cambridge, London, Norwich, VRS8701AH.
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