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MEL Manager

4 months ago

City of London Greater London, United Kingdom Zinc Network Full time

Introducing Zinc Network Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Zinc Network is an ISO certified international development company headquartered in London and with offices in Washington, D.C., Tbilisi, Riga, Warsaw, and Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts, and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office (FCDO); UN agencies and missions; Microsoft; and the Internet Watch Foundation. We conceptualise and create award-winning programs, interventions, and campaigns that change the way that people think, feel, and act across a wide range of pervasive social issues, including disinformation and hate speech, violent extremism, poor governance, threats to children and young people's online safety, gender-based violence, and more. Outline of the job We are looking for a Monitoring, Evaluation and Learning (MEL) Manager to provide dedicated monitoring, evaluation and learning leadership and execution to an exciting communication and advocacy programme spanning five countries over three years, aiming to build support for Ukraine. The role forms part of Zinc Network's Monitoring, Evaluation and Learning team and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme level and for different activities, to enable high quality evaluation and learning Facilitating the development and/or review of a Results Framework (RF) to describe what the programme will accomplish (the envisaged impact) Develop a data collection and management system to enable systematic data collection across each indicator on the RF, including qualitative and quantitative data Overseeing data collection for MEL purposes and ensuring a standardised approach across responsible departments including digital, campaigns, and research, ensuring that the data adheres to high levels of veracity Overseeing and conducting data analysis and reporting, including visualisation of data Telling a story with our data, both for internal project teams and clients Facilitating engaging learning reviews with the project team, and other mechanisms for improving over time Managing and partnering with an external, independent monitoring and evaluation supplier Developing long form reports for clients Planning and managing resources effectively Liaising with the client on monitoring and evaluation as needed Requirements What we need from you: 3+ years' experience in monitoring, evaluation, and learning, with preferred experience in international development and knowledge of FCDO and/or USAID MEL systems, approaches, and reporting Experience working in complex environments - and developing relevant MEL approaches to evaluate programmatic contributions to policy change and political sentiments Experience with both qualitative and quantitative methodologies Experience with different delivery modalities (e.g., digital campaigns, closed-door advocacy, training) Experience working in different cultural contexts and with teams with varying levels of monitoring and evaluation experience; confidence explaining M&E processes in simple terms Strong data processing and analysis skills, with an eye for accuracy Ability to present data in an accessible manner, both in long form written reports and engaging PowerPoint presentations Experience presenting and facilitating learning with diverse stakeholders, including senior clients and staff Thrives working within a small team and shaping and developing your role Ability to think strategically and turn insights into business recommendations

  • Not essential) Regional expertise in Eastern Europe
  • Not essential) Experience of working with social media data
Right to work in the UK Benefits What we can offer you The opportunity to work with colleagues from a diverse range of professional and cultural backgrounds including the very best ex-diplomats, television producers, digital media strategists, linguists, researchers, and behavioural scientists from both the public and private sector. Across Zinc Network there's a commitment by everyone to deliver meaningful, change across all the subject areas, social challenges, and policy goals we're striving to achieve. Lastly, we're committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to our company to represent the diverse range of subjects associated with our projects. Area of Selection We're committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our projects. Conditions of Employment Candidates who receive a job offer will be required to: Disclose any previous disciplinary action against them resulting from a substantiated safeguarding (including any breaches involving trafficking- related activities) or workplace investigation Undergo background checks including employment verification, sexual offender registry (as available), identity confirmation, and anti-terrorism vetting How To Apply Please include a CV and a cover letter stating how you meet each of the requirements. If you require an accommodation to be made at any point throughout the recruitment process, please let us know when you are contacted. Remote working/work at home options are available for this role.