Director, Customer Account Manager

4 weeks ago


Essex, United Kingdom The Delta Group Full time

Job Title: Account DirectorDepartment: Drinks Division Reporting to: Drinks Divisional Director
We are Europe’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages.
The strategic development of a portfolio of clients based in the alcoholic and soft drinks industry, incorporating some of Europes largest brands and pub groups, supporting the Drinks Divisional Director and an account team to maximise Delta revenue and profitability. Ownership and delivery of agreed financial targets
Development of key client relationships, including senior personnel
Development and execution of client account plans
Client retention and development, including the selling of Delta Group services
Identification and sharing of best practice amongst the sales and account management team
Building and developing excellent relationships with other departments
Delivery of great client service
Maintain a close overview of all activities being managed by the account team, with a particular focus on the quality of internal briefing and the successful delivery of key campaigns.
Experience of Creative and Print production for POS, Branding and Events.
Sound technical understanding of all Delta core services
Good IT literacy, including good knowledge of MS Word, PowerPoint and Excel
To be known for ‘making things happen’ through great service.
Can look at existing situations and problems in novel ways and come up with creative solutions.



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