Specialist Customer Care

2 weeks ago


Cirencester Gloucestershire, United Kingdom The White Company Full time

Our Story From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything, and provided with a second-to-none shopping experience - and so The White Company was born. Today, the company that began as a 12-page mail-order brochure has become one of the UKs fast-growing multi-channel retailers and a leading lifestyle brand with over 72 stores across the UK and impressive global growth.
Our Role We are looking for a resourceful and imaginative Visual Specialist to maintain and implement the retail visual merchandising strategy in store, whilst ensuring consistent visual merchandising excellence which fits in with the brand integrity.
You will passionately bring our PRIDE values to life training everyone in the team on how to maintain TWC standards and oversee changes of in-store and window displays regularly to maintain a fresh and visually exciting look, ensuring uniformity with the brand image.
Please noteyou will have access to the premises and may be required to work early morning shifts to assist with the placement of product following delivery and will on occasion, need to work overnight where its considered appropriate.

Training store teams on how to maintain TWC standards.
Oversee changes of in-store and window displays regularly to maintain a fresh and visually exciting look, ensuring uniformity with the brand image.
we reward this with great benefits and competitive salaries.
~50% discount on our products,
~Perk Place Benefits Platform offering a variety of discounts across wellbeing and lifestyle,
~ Pension Scheme enrolled on our Group Personal Pension schemes upon joining the business,
~ WagestreamMoney Management app -access toWagestreamgives you power over your payand supports financial wellbeing,
~ Life Assurance -Following completion of three months service all employees of The White Company are covered by our life assurance plan

Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We need people who are passionate about offering impeccable service to customers and colleagues
We value people who use their industry knowledge to support the success of the team, and those who care about sustainability.
I Imagination -The best people at The White Company bring creative ideas and offer solutions to problems. We love seeing evidence of drive from people who are dedicated to being the best in their field of expertise.
E Everyone We all want The White Company to do well and we do that through a One Team, inclusive approach.



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