3rd Line Support Engineer

2 weeks ago


United Kingdom Constant Recruitment Ltd Full time

Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd
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Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations?
Hours: Flexible Shifts between 7 AM - 8 PM, Monday to Friday
Join a progressive IT solutions provider where your passion for technology and service excellence is the heartbeat of our success. With a track record of delivering top-notch IT services for over two decades, they are a financially solid company with a expansive resource pool, including cutting-edge data centres and a robust network operations centre, all securely situated in Kent.
As a pivotal member of our service delivery team, you will be involved in a variety of tasks — from providing expert service desk support and solving complex problems remotely to implementing IT projects and services on-site. Under the guidance of the Senior Service Delivery Manager, you'll collaborate closely with team members to ensure our clients receive the best possible service.
Experience in a service desk role, ready to tackle both common and complex issues.
A familiarity with Microsoft technologies and the fundamentals of IT support and networking.
Experience with Microsoft Desktop & Office systems, Server, and Virtualization.
Knowledge of Active Directory and network fundamentals like TCP/IP, DNS, DHCP, and VPN.
Ability to support hardware such as printers, desktops, and servers.
Understanding of email, antivirus, and backup software.
Experience with networking hardware and configurations (WAN, LAN, VLAN, VPN, WLAN).
Mobile devices/phones.
Microsoft 365
it's a chance to be part of a team that values your skills and offers the opportunity for growth they reward their team with competitive pay, a comprehensive benefits package, and a supportive work environment.
If you are looking for a place where your skills will be appreciated and you can contribute to a team that's making waves in the IT industry, we would love to hear from you.
Our client values diversity and operates a fair recruitment process free of discrimination. Seniority level Mid-Senior level

Employment type Full-time

Job function Information Technology
Industries IT Services and IT Consulting
Technical Support Engineer - 365, 2nd line, 3rd line, Technical Support, Citrix
Technical Support Engineer - 365, 2nd line, 3rd line
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Fixed Term Product & Technical Support Specialist
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