3rd Line IT Support Engineer

2 weeks ago


United Kingdom Burford Recruitment Company Full time

Join to apply for the 3rd Line IT Support Engineer role at The Burford Recruitment Company

1 week ago Be among the first 25 applicants

Join to apply for the 3rd Line IT Support Engineer role at The Burford Recruitment Company

Save this job with your existing LinkedIn profile, or create a new one.

Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome back

Sign in to save 3rd Line IT Support Engineer at The Burford Recruitment Company .

  • 25 Days Holiday
  • Generous discretionary annual bonus
  • Private Medical Insurance
  • Dental Cover
  • Friendly, inclusive office culture

The Burford Recruitment Company are working on behalf of an industry leader, who are a trusted and highly regarded financial services business. Due to continued growth, they are looking to appoint a 3rd Line IT Support Engineer to be based at their Witney, Oxfordshire office.

As a 3rd Line IT Engineer, you will play a crucial role in maintaining and enhancing the IT infrastructure to ensure seamless operations. You will be responsible for supporting over 100 employees and providing expert-level support, resolving complex technical issues, and implementing strategic IT solutions.

Key Responsibilities

  • Technical Support: Provide 3rd line technical support for escalated issues, including server, network, and infrastructure problems.
  • Problem Resolution: Diagnose and resolve complex IT issues efficiently to minimize downtime and maintain productivity.
  • Infrastructure Management: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and storage systems.
  • Security Management: Implement and maintain security measures to protect the company's IT systems and data from cyber threats.
  • System Administration: Perform system administration tasks, including user management, system monitoring, and backup management.
  • Technical Documentation: Maintain accurate documentation of IT systems, configurations, and procedures to facilitate knowledge sharing and compliance.
  • Project Support: Assist in the planning, implementation, and management of IT projects to enhance the company's technology capabilities.

Qualifications And Skills

  • Proven experience in a similar level IT support role
  • Expert knowledge of Windows Server, Active Directory, Exchange, and other Microsoft technologies.
  • Experience with virtualization technologies such as VMware
  • Excellent troubleshooting skills and the ability to analyse and resolve complex technical issues.
  • Strong communication skills, with the ability to collaborate effectively with colleagues at all levels.
  • Supporting Microsoft (Office) 365 Including: Email, Teams, OneDrive, SharePoint
  • Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi

The position is fully office based, so you will need to live within a commutable distance to Witney, Oxfordshire. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Staffing and Recruiting

Referrals increase your chances of interviewing at The Burford Recruitment Company by 2x

Get notified about new Information Technology Support Engineer jobs in Witney, England, United Kingdom .

Witney, England, United Kingdom 4 hours ago

Oxford, England, United Kingdom 4 weeks ago

Witney, England, United Kingdom 2 weeks ago

Kidlington, England, United Kingdom 3 weeks ago

Kidlington, England, United Kingdom 2 weeks ago

IT Support Technical Support 2nd Line Desktop

Thrupp, England, United Kingdom 2 days ago

Oxford, England, United Kingdom 3 weeks ago

Witney, England, United Kingdom 1 week ago

Oxford, England, United Kingdom 3 weeks ago

Support Engineer, Support Analyst, 2nd Line, Desktop Support, COR5678

Oxford, England, United Kingdom 1 month ago

Kidlington, England, United Kingdom 3 weeks ago

Swindon, England, United Kingdom 2 days ago

Kidlington, England, United Kingdom 3 weeks ago

Swindon, England, United Kingdom 2 weeks ago

3rd Line Support Engineer/Third Line Support Engineer

Witney, England, United Kingdom 2 weeks ago

Witney, England, United Kingdom 1 month ago

Wallingford, England, United Kingdom 3 months ago

Upper Heyford, England, United Kingdom 59 minutes ago

Swindon, England, United Kingdom 2 weeks ago

Swindon, England, United Kingdom 2 weeks ago

Oxford, England, United Kingdom 3 weeks ago

Oxford, England, United Kingdom 2 weeks ago

Oxford, England, United Kingdom 3 weeks ago

Cirencester, England, United Kingdom 1 month ago

Goring, England, United Kingdom 1 month ago

Wantage, England, United Kingdom 1 week ago

Support Engineer - 4 on 4 off, Night Shift

Witney, England, United Kingdom 2 months ago

Bicester, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • United Kingdom The Engineer Full time

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? The role is remotely supporting our Managed Service customers and helping with internal support of the group of around 140 staff. Experience in providing support...


  • United Kingdom The Engineer Full time €2,500

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? This is a role for a highly motivated and driven individual who has a desire to be an integral part of the business. The role is remotely supporting our Managed...


  • United Kingdom Sy3 Full time

    3rd Line Support Engineer - County Durham - GBP30-38K The Role: 3rd Line Support Engineer for MSP We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. Provide 3rd line support to end-users. Undertake audits and provide recommendations on customers' IT environment Proven experience as a...


  • United Kingdom Constant Recruitment Ltd Full time

    Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd 3 days ago Be among the first 25 applicants Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. ...

  • 3rd Line Support

    1 month ago


    United Kingdom Transputec Ltd Full time

    You’ll join a successful Managed Service Provider (MSP) who are the go to consultancy for Cloud Solutions. The company have a real focus on the development of their team and this team ethic is at the heart of everything the business does. Location UK, Remote Required Unrestricted right to work in UK Status Permanent, Full Time About the Job A...

  • 3rd Line Engineer

    1 week ago


    United Kingdom Sy3 Full time

    3rd Line Support Engineer - County Durham - GBP30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for...


  • United Kingdom Fruition IT Resources Limited Full time €25,000 - €30,000

    Job Title: Network Engineer - Field Based Up to GBP25-30k (Includes company car) Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for...


  • United Kingdom Constant Recruitment Ltd Full time

    Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Sign in to save 3rd Line Support Engineer at Constant Recruitment Ltd . Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations? ...


  • United Kingdom In Technology Group Full time

    3rd Line IT Support - Harrogate Salary: Up to 40,000 We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for supporting and maintaining the IT infrastructure,...


  • United Kingdom In Technology Group Full time

    3rd Line IT Support - Harrogate We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. The successful candidate will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as supporting more junior members of staff. Troubleshooting...


  • United Kingdom Transputec Ltd Full time

    You’ll join a successful Managed Service Provider (MSP) who are the go to consultancy for Cloud Solutions. The company have a real focus on the development of their team and this team ethic is at the heart of everything the business does. Location UK, Remote Status Permanent, Full Time A talented 3rd Line IT Support Engineer is required by a...


  • United Kingdom Global Technology Solutions Ltd. Full time

    Infrastructure Support Engineer III – Red Hat Linux enterprise support Contract length: Day rate: £340 inside ir35 through umbrella We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff...


  • United Kingdom Global Technology Solutions Ltd. Full time

    Infrastructure Support Engineer III – Red Hat Linux enterprise support Contract length: Day rate: £340 inside ir35 through umbrella We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff...


  • United Kingdom Profectus Recruitment Ltd Full time

    1 week ago Be among the first 25 applicants Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team......The position is based in their Witney office within their IT team supporting internal and external...


  • United Kingdom Profectus Recruitment Ltd Full time

    Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team......The position is based in their Witney office within their IT team supporting internal and external clients. 3rd line support to users and IT...

  • IT Support Engineer

    2 weeks ago


    United Kingdom Fairstone Group Ltd. Full time

    To provide 3rd line technical support to our internal and external users, ensuring their incidents are resolved in an efficient and professional manner and in line with service level commitments. The post holder is responsible for the provision of technical support and maintenance to all supported IT business systems, hardware and applications. Fundamental...

  • 3rd Line IT

    1 week ago


    United Kingdom VIQU Limited Full time

    VIQU are seeking a 3 rd Line IT Engineer to join Managed Service Provider IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. As a 3 rd Line IT Engineer, you'll be responsible for delivering advanced technical assistance to clients,...


  • United Kingdom Tailor Made Technologies Full time

    Overview of the role We are recruiting an experienced 3rd Line IT Engineer to join our busy Service Desk. We are looking for someone who wants to come join an outgoing service desk and help support the more junior engineers. We fully support our colleagues with training and progression plans and opportunities, ensuring you have the tools you need to...


  • United Kingdom Tailor Made Technologies Full time

    We are recruiting an experienced 3rd Line IT Engineer to join our busy Service Desk. We are looking for someone who wants to come join an outgoing service desk and help support the more junior engineers. We fully support our colleagues with training and progression plans and opportunities, ensuring you have the tools you need to progress your career. A...


  • United Kingdom Movement8 Ltd Full time

    Infrastructure Support / 3rd line Engineer This is a permanent position, paying £40-50k basis depending on related experience and is an on-site role based in Dartford, Kent. Working with a well respected and growing MSP you will be providing a mix of Project support and some BAU support where required. The focus of the role will be on client projects,...