3rd Line IT Support Engineer

3 weeks ago

United Kingdom Marsrecruitment Full time

2 weeks ago Be among the first 25 applicants

An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT.

On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible forproviding 1st – 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers.

This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area.

About you:

The successful 3rd Line IT Support Engineer willneed previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role:

· Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system

· Ability to work under pressure at times

· Experience of administering MS Exchange and MS SQL

· Knowledge of VMware, VMware tools and virtual technologies

· Knowledge of Citrix (Desirable)

· Good working knowledge of Windows OS (server and client)

· Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers

· Understanding of Veeam backup and replication

Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance.

If you’re a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV.

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time.

MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at MARS Recruitment by 2x

Get notified about new Information Technology Support Engineer jobs in Witney, England, United Kingdom .

Witney, England, United Kingdom 1 week ago

Witney, England, United Kingdom 3 weeks ago

Oxford, England, United Kingdom 1 month ago

IT Support Technical Support 2nd Line Desktop

Thrupp, England, United Kingdom 1 week ago

Oxford, England, United Kingdom 3 weeks ago

Oxford, England, United Kingdom 1 month ago

Goring, England, United Kingdom 2 months ago

Witney, England, United Kingdom 1 day ago

Bicester, England, United Kingdom 2 weeks ago

Oxford, England, United Kingdom 10 months ago

Support Engineer - 4 on 4 off, Night Shift

Witney, England, United Kingdom 2 months ago

Tubney, England, United Kingdom 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • 3rd Line Support Engineer

    4 weeks ago

    United Kingdom The Engineer Full time

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? The role is remotely supporting our Managed Service customers and helping with internal support of the group of around 140 staff. Experience in providing support...

  • 3rd Line Support Engineer

    3 weeks ago

    United Kingdom The Engineer Full time €2,500

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? This is a role for a highly motivated and driven individual who has a desire to be an integral part of the business. The role is remotely supporting our Managed...

  • Third Line Engineer/3rd Line Support Engineer

    4 weeks ago

    United Kingdom Sy3 Full time

    3rd Line Support Engineer - County Durham - GBP30-38K The Role: 3rd Line Support Engineer for MSP We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. Provide 3rd line support to end-users. Undertake audits and provide recommendations on customers' IT environment Proven experience as a...

  • Third Line Engineer/3rd Line Support Engineer

    2 weeks ago

    United Kingdom Henderson Scott Full time

    3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. Provide 3rd line support to end-users. Undertake audits and provide recommendations on customers' IT environment Proven experience as a 3rd Line...

  • 3rd Line IT Support Engineer

    1 month ago

    United Kingdom Burford Recruitment Company Full time

    Join to apply for the 3rd Line IT Support Engineer role at The Burford Recruitment Company 1 week ago Be among the first 25 applicants Join to apply for the 3rd Line IT Support Engineer role at The Burford Recruitment Company Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile,...

  • 3rd Line Engineer

    2 weeks ago

    United Kingdom Henderson Scott Full time

    3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for...

  • 3rd Line Engineer

    4 weeks ago

    United Kingdom Sy3 Full time

    3rd Line Support Engineer - County Durham - GBP30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for...

  • 3rd Line Engineer

    2 weeks ago

    United Kingdom Henderson Scott Full time

    3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for...

  • 3rd Line Support Engineer

    4 weeks ago

    United Kingdom Constant Recruitment Ltd Full time

    Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd 3 days ago Be among the first 25 applicants Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. ...

  • IT Infrastructure Engineer

    3 weeks ago

    United Kingdom Fruition IT Resources Limited Full time €25,000 - €30,000

    Job Title: Network Engineer - Field Based Up to GBP25-30k (Includes company car) Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for...

  • 3rd Line Support

    2 months ago

    United Kingdom Transputec Ltd Full time

    You’ll join a successful Managed Service Provider (MSP) who are the go to consultancy for Cloud Solutions. The company have a real focus on the development of their team and this team ethic is at the heart of everything the business does. Location UK, Remote Required Unrestricted right to work in UK Status Permanent, Full Time About the Job A...

  • 3rd Line Support Engineer

    4 weeks ago

    United Kingdom Constant Recruitment Ltd Full time

    Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Sign in to save 3rd Line Support Engineer at Constant Recruitment Ltd . Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations? ...

  • 3rd Line IT Support

    3 weeks ago

    United Kingdom In Technology Group Full time

    3rd Line IT Support - Harrogate Salary: Up to 40,000 We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for supporting and maintaining the IT infrastructure,...

  • 3rd Line IT Support Engineer

    4 weeks ago

    United Kingdom Profectus Recruitment Ltd Full time

    1 week ago Be among the first 25 applicants Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team......The position is based in their Witney office within their IT team supporting internal and external...

  • 3rd Line Remote Support

    2 months ago

    United Kingdom In Technology Group Full time

    3rd Line IT Support - Harrogate We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. The successful candidate will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as supporting more junior members of staff. Troubleshooting...

  • 3rd Line Technical Support

    2 months ago

    United Kingdom Transputec Ltd Full time

    You’ll join a successful Managed Service Provider (MSP) who are the go to consultancy for Cloud Solutions. The company have a real focus on the development of their team and this team ethic is at the heart of everything the business does. Location UK, Remote Status Permanent, Full Time A talented 3rd Line IT Support Engineer is required by a...

  • Infrastructure Support Engineer

    2 months ago

    United Kingdom Global Technology Solutions Ltd. Full time

    Infrastructure Support Engineer III – Red Hat Linux enterprise support Contract length: Day rate: £340 inside ir35 through umbrella We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff...

  • Infrastructure Support Engineer

    2 months ago

    United Kingdom Global Technology Solutions Ltd. Full time

    Infrastructure Support Engineer III – Red Hat Linux enterprise support Contract length: Day rate: £340 inside ir35 through umbrella We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff...

  • 3rd Line IT Support Engineer

    4 weeks ago

    United Kingdom Profectus Recruitment Ltd Full time

    Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team......The position is based in their Witney office within their IT team supporting internal and external clients. 3rd line support to users and IT...

  • IT Support Engineer

    1 month ago

    United Kingdom Fairstone Group Ltd. Full time

    To provide 3rd line technical support to our internal and external users, ensuring their incidents are resolved in an efficient and professional manner and in line with service level commitments. The post holder is responsible for the provision of technical support and maintenance to all supported IT business systems, hardware and applications. Fundamental...