IT Helpdesk Engineer
2 weeks ago
1 month ago Be among the first 25 applicants
- Excellent Company
- Great Staff Benefits
- Permanent
- Provide helpdesk services, support IT queries, and manage service requests using Ivanti service desk.
- Maintain and develop IT systems and network infrastructure for UK and Germany in alignment with Corporate IT.
- Ensure IT security, coordinate with global IT Security team, and address potential threats.
- Select, purchase, install, and maintain corporate-approved hardware.
- Manage Microsoft and third-party software applications, including O365, with expertise in O365 admin portal and PowerShell.
- Maintain Rubrik backup solution, ensuring compliance with corporate data backup requirements.
- Ensure asset management and software licensing compliance.
- Manage printers, peripherals, and consumables.
- Provide remote and onsite support to Spellman facilities globally.
- Manage Microsoft Teams telephone system integration with IT applications.
- Adhere to ISO 9001 Quality, ISO 14001 Environmental, and Health and Safety management systems.
- Manage VMWare server infrastructure and SAN.
- Manage and maintain Active Directory infrastructure for UK and Germany.
- Microsoft Windows Enterprise technologies (Windows OS, Server, Office 365, SharePoint, SQL Server, CRM, Microsoft Teams).
- Third-party systems (Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, DLP solutions).
- Hardware solutions (SAN, Servers, Desktops, Laptops).
- Experience in system analysis, development, and deployment; knowledge of ISO 9001 and ISO 14001.
- Cisco or Aruba Switches and enterprise Wi-Fi experience.
- VMWare administration, VCP preferred.
- VOIP and Microsoft Teams Phone Systems experience.
- Strong understanding of Active Directory, GPO, DHCP, DNS.
- PMP or Project Management experience is a plus.
- Seniority level Entry level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Staffing and Recruiting
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