German Speaking Customer Service Advisor

1 month ago

High Wycombe Buckinghamshire, United Kingdom Euro London Appointments Full time

Job Advert: German Speaking Customer Service Advisor

Location: High Wycombe, UK (Hybrid Basis – candidates must be able to regularly commute to High Wycombe)

Contract: Permanent, full-time

Salary: Negotiable + Bonus

We are seeking a highly motivated and skilled German Speaking Customer Service Advisor to join our client’s dynamic team. As a permanent member of the Customer Support team, you will have the opportunity to provide exceptional Customer support and assistance to our client’s valued customers. If you have a passion for technology, possess excellent communication skills in German, and are experienced in Customer service, we want to hear from you

Responsibilities:

  • Logging all incoming enquiries through the support desk
  • Co-ordinating the capture of all support issues and facilitating resolution
  • Monitoring product escalations from within the support desk system
  • Taking responsibility for the identification of any evident complaint trends
  • Accurate completion of reports

.

Requirements:

  • Fluency in German is essential (both spoken and written).
  • Previous customer support experience is essential
  • Additional fluency in Spanish is highly advantageous.
  • Excellent customer service skills with a strong focus on customer satisfaction.

If you are ready to take on an exciting challenge as a German Speaking Customer Service Advisor and be part of an innovative team, please submit your application today. We look forward to hearing from you

Please either apply or send your CV direct to t.chau@eurolondon.com

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