Regional Service Manager
1 month ago
Our client, a dynamic and innovative manufacturer and installer of automated gates, doors, and barriers, is seeking an experienced Regional Service Manager to join their team in Hemel Hempstead. This is an excellent opportunity for a strategic leader who is passionate about driving business growth through enhanced service solutions and building high-performing teams. Key Responsibilities:
- Develop and implement strategies to increase regional revenues through gaining additional service and maintenance contracts.
- Build and lead a team of skilled field engineers, ensuring effective deployment and management to meet customer service requirements.
- Ensure that all service operations adhere to established service level agreements and operate within strict health and safety protocols.
- Collaborate closely with the board, providing regular performance and progress reports, while maintaining a high degree of autonomy in daily operations.
- Foster a culture of continuous improvement, innovation, and customer satisfaction.
- Proven experience in a service engineering management role, preferably within the automated gates, doors, or barriers industry.
- Strong leadership skills with a track record of successfully managing and motivating technical teams.
- Comprehensive knowledge of automatic doors, gates, and barriers, with a keen understanding of industry-specific health and safety standards.
- Excellent communication and interpersonal skills, capable of fostering strong relationships with both internal team members and external customers.
- Entrepreneurial spirit with a commitment to upholding company standards and procedures.
- A competitive salary and benefits package.
- The chance to work with a company known for its innovative approach and entrepreneurial spirit.
- Significant autonomy in role, with direct reporting to the board.
- Opportunities for personal and professional growth in a supportive and dynamic environment.
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