Client Success Managers
3 weeks ago
Launched in 2014 at Imperial College London, Yoyo Wallet has become the UK’s fastest growing mobile wallet by expanding across hundreds of University and Corporate locations. Yoyo Wallet offers consumers fast, secure mobile payment and rewards on purchase made. Imagine, you can use your phone to pay for your purchases and collect points or stamps to quickly redeem for free things – all without having to carry any cards in your wallet. Retailers benefit from offering quicker service to their clients and by learning more about their regular customers.
Founded by Alain Falys and Michael Rolph, Yoyo has raised significant funding ($15m as of September 2015) and has been chosen by KPMG as one of 50 FinTechs to watch globally. Now in our 3rd year, we are in over 40 UK universities, over 100 corporate locations and have a global presence with business in the US, Spain, Ireland and Singapore.
Role ObjectivesWe are looking for 2 experienced Client Success Managers to work closely with our Sales teams to manage our portfolio of clients in the Business & Industry (think, retailers at corporate locations) and Education space (think retailers at Universities). These are two separate positions reporting to two different people. In each role, you will be the interface between our client service, sales, and launch teams to create long term relationships with our clients. You will manage relationships and grow our existing portfolio, adding additional retailers offers. Our ideal candidate has previous sales experiences, is proactive, analytical, organized, and has a results oriented attitude. The ideal candidate will have experience managing multiple accounts and relationships. This is a big role for our organization, with growth potential being limitless.
Job Specifications- Build relationships with key stakeholders at our client sites
- Identify opportunities for growth, marketing, and additional user activations at client sites
- Create Yoyo Wallet rollout campaigns at new clients to achieve client objectives
- Manage client expectations and assist with Yoyo Wallet related inquiries
- Keep clients up to date on marketing and product updates
- Conduct site visits to meet clients to monitor and offer recommendations to continue site progress
- Collect feedback from our clients to strategically share with our sales, marketing, and product teams
- Motivation to create tangible results for the business
- Partner with sales and launch teams to optimize performance
- Desire to work in a fun, fast-paced and results driven environment
- A Bachelors Degree in Business, Commerce, Marketing, or related field
- At least 2 years of sales and/or account management experience
- Strong business aptitude and intuition being able to build relationships with our current clients and their retailers
- Experience using Salesforce
- Comfortable with web based system administration tools and Excel
- Strong attention to detail and technically savvy
- Personable, enthusiastic, and articulate
- Entrepreneurial outlook and spirit while knowing how to navigate through corporate and academic organisations
- Ability to manage competing timelines and priorities in a composed fashion
- Desire to work in a fun, fast-paced and results driven environment
- Get £100 per month in Yoyo credit to spend at Yoyo retailers (that is coffee, tea, and food)
- Competitive salary packages
- Work on challenging real-world problems of which you can take ownership
- Build something today and see it in others hands tomorrow
- We are located in Fitzrovia, the heart of central London
- Occasional travel will be required (mostly within the UK)#J-18808-Ljbffr]]>
-
Head of Client Services
3 weeks ago
City of London, United Kingdom Client Full timeHead of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...
-
Head of Client Services
1 month ago
City of London, United Kingdom Client Full timeHead of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...
-
Client Success Manager
2 days ago
London, United Kingdom Armstrong Lloyd - Marketing Recruitment Full timeOur client is seeking a dynamic and experienced Client Success Manager to join their growing team. This is an exciting opportunity to work with a innovative insights platform focused on providing exceptional client experiences. Location: Remote (UK-based), with occasional travel to London office THE CLIENT SUCCESS MANAGER ROLE RESPONSIBILITIES WILL INCLUDE: ...
-
Client Success Manager Client Success · London
2 months ago
London, United Kingdom Reachdesk Full timeAbout Us Reachdesk is a cutting edge B2B gift sending platform that allows companies to deliver e-gifts, gifts and bespoke merchandise that build deeper connections with customers, prospects and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, enabling companies to deliver moments that matter at scale,...
-
Client Success Manager Client Success · London
4 weeks ago
London, United Kingdom Reachdesk Full timeAbout Us Reachdesk is a cutting edge B2B gift sending platform that allows companies to deliver e-gifts, gifts and bespoke merchandise that build deeper connections with customers, prospects and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, enabling companies to deliver moments that matter at scale,...
-
Client Success Manager Client Success · London
3 weeks ago
London, United Kingdom Reachdesk Full timeAbout Us Reachdesk is a cutting edge B2B gift sending platform that allows companies to deliver e-gifts, gifts and bespoke merchandise that build deeper connections with customers, prospects and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, enabling companies to deliver moments that matter at scale,...
-
Client Success Manager Client Success · London
3 weeks ago
London, United Kingdom Reachdesk Full timeAbout Us Reachdesk is a cutting edge B2B gift sending platform that allows companies to deliver e-gifts, gifts and bespoke merchandise that build deeper connections with customers, prospects and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, enabling companies to deliver moments that matter at scale,...
-
Client Success Manager Client Success · London
3 weeks ago
London, United Kingdom Reachdesk Full timeAbout Us Reachdesk is a cutting edge B2B gift sending platform that allows companies to deliver e-gifts, gifts and bespoke merchandise that build deeper connections with customers, prospects and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, enabling companies to deliver moments that matter at scale,...
-
Client Success Manager
1 day ago
London, United Kingdom Armstrong Lloyd - Marketing Recruitment Full timeOur client is seeking a dynamic and experienced Client Success Manager to join their growing team. This is an exciting opportunity to work with a innovative insights platform focused on providing exceptional client experiences. Location: Remote (UK-based), with occasional travel to London office THE CLIENT SUCCESS MANAGER ROLE RESPONSIBILITIES WILL INCLUDE: ...
-
Client Success Manager
5 days ago
London, Greater London, United Kingdom Armstrong Lloyd - Marketing Recruitment Full timeOur partner is in search of a skilled Client Success Manager to join their expanding team. This role offers a unique opportunity to collaborate with an innovative insights platform dedicated to delivering outstanding client experiences.Location: Remote (UK-based), occasional visits to London officeRESPONSIBILITIES OF THE CLIENT SUCCESS MANAGER:Act as the...
-
Client Success Manager
5 days ago
London, Greater London, United Kingdom IG Full timeJob Title:Enterprise Client Success Manager Location: London / Hybrid Company: workplace technology company IG Recruit is proud to be a valued recruitment partner with a high-growth global workspace technology company. Reporting to the COO, This technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with...
-
Client Success Manager
2 months ago
London, Greater London, United Kingdom Cushon Full timeJoin us as a Client Success ManagerAt Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry. We're looking for talented people to help us build simple, convenient, and delightful financial...
-
Client Success Manager
3 weeks ago
London, Greater London, United Kingdom Cushon Full timeJoin us as a Client Success ManagerAt Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry. We're looking for talented people to help us build simple, convenient, and delightful financial...
-
Client Success Manager
2 months ago
London, United Kingdom Pareto Full timePareto is the UK’s largest and most successful graduate assessment, placement and training organisation. Market leaders in our field, we’ve pioneered an innovative approach and a unique philosophy toward sales recruitment, training and development. We pride ourselves on going further which is why leading companies in the UK, US and Europe trust us to...
-
Client Success Manager
3 weeks ago
London, United Kingdom Pareto Full timePareto is the UK’s largest and most successful graduate assessment, placement and training organisation. Market leaders in our field, we’ve pioneered an innovative approach and a unique philosophy toward sales recruitment, training and development. We pride ourselves on going further which is why leading companies in the UK, US and Europe trust us to...
-
Client Success Manager
2 months ago
London, United Kingdom Aspire Full timeAre you are an experienced quantitative Research Manager looking for a change? Excited by the prospect of informing brand decisions for clients such as Coca-Cola & Rimmel London? As Client Success Manager for this modern research & insights company you willhave opportunities to investigate consumer behaviour for the world's most globally respected...
-
Client Success Manager
2 weeks ago
London, United Kingdom Aspire Full timeAre you are an experienced quantitative Research Manager looking for a change? Excited by the prospect of informing brand decisions for clients such as Coca-Cola & Rimmel London? As Client Success Manager for this modern research & insights company you willhave opportunities to investigate consumer behaviour for the world's most globally respected...
-
Client Success Manager
5 days ago
London, Greater London, United Kingdom Stott and May Full timeJob Description Position: Client Success Manager Experience Level: 1-2 Years Industry: Tech for Retail or Card Link Offers Location: London - 2/3 days a week Employment Type: Full-time Overview We are seeking a proactive and analytical Client Success Manager to join our dynamic team in the tech for retail or card link offers industry sector. The...
-
Client Success Manager
6 days ago
London, United Kingdom Stott and May Full timePosition: Client Success ManagerIs this your next job Read the full description below to find out, and do not hesitate to make an application.Experience Level: 1-2 YearsIndustry: Tech for Retail or Card Link OffersLocation: London - 2/3 days a week Employment Type: Full-timeOverviewWe are seeking a proactive and analytical Client Success Manager to join our...
-
Client Success Manager
7 days ago
London, United Kingdom Stott and May Full timePosition: Client Success Manager Experience Level: 1-2 Years Industry: Tech for Retail or Card Link Offers Location: London - 2/3 days a week Employment Type: Full-time Overview We are seeking a proactive and analytical Client Success Manager to join our dynamic team in the tech for retail or card link offers industry sector. The ideal candidate...
