Hybrid - Customer Service Advisor, Pensions
2 months ago
Chester/Hybrid
6 months contract
Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
My client is on the world's leading financial institutions united in their purpose to help make financial lives better through the power of every connection. They are dedicated to helping teammates be their best at work and at home. An excellent opportunity for a Client Margin Administrator to join the Collateral/Margin Operations unit. Their main function is to mitigate exposure to counterparty risk on OTC derivative trades. You will join the team monitoring daily margin for customers across various products (Rates, Commodity, Structured Credit, Equity, and Foreign Exchange). You will be working Monday to Friday, 9am to 5pm, office based 3 days a week, 2 days working from home, however you will be expected to be fully office based whilst undergoing training.
The Collateral Unit interacts with a variety of different groups within the bank:
Back Office/Middle office Operations - stores copies of all confirmations of each transaction and can verify market values and rate for individual trades.
Marketers/Traders - trade and market derivatives with Financial Institutions and Corporate Customers.
Aside from daily position monitoring and counterparty contact, you will be required to investigate mark discrepancies, maintain current procedure manuals and look for methods of improving efficiency. Additional responsibility will arise as projects are mastered and time permits.
Previous experience in an administrative and customer service environment.
MS Office including Outlook and Excel skills.
A basic understanding of financial markets and derivative products desirable
A basic understanding of financial markets documentation (ISDA, IFEMA, PSA) desirable.
You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.
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