Senior Mental Health Support Worker
3 weeks ago
Weekly hours: Monday-Friday with some evenings and weekends Are you passionate about supporting vulnerable people to live well and independently? Do you thrive in a role where no two days are the same, and your leadership skills can truly shine? If so, we want you on our team As a Senior Support Worker with Peabody, you’ll play a key role in supporting both your team and our customers. You’ll help guide our Support Workers and Peer Workers, ensuring they have the tools and support they need to deliver high-quality services to individuals with complex needs, including those with mental health and substance use challenges. In this role, you'll lead by example, providing advice and guidance to your team to ensure they can support customers in maintaining their independence. You'll also manage the day-to-day operations, planning rotas, covering shifts, and keeping things running smoothly. In addition, you'll be involved in recruiting, inducting, and developing your team, making sure they have the right skills to succeed. Working closely with external agencies, you’ll ensure the right support is in place for customers, handling safeguarding and managing risks effectively. You’ll also promote activities that support recovery and involvement, empowering customers to flourish and thrive. When your Team Manager is unavailable, you’ll step up and ensure everything continues to run smoothly. In this role, you’ll take a trauma-informed and recovery-focused approach, supporting customers on their journey to independence and helping them overcome barriers. You’ll build positive, professional relationships both inside and outside Peabody, ensuring that our customers receive the best possible support. We’re looking for someone who:
- Has experience working in specialist or supported housing for people with a dual diagnosis of mental health, substance use and complex needs.
- Has experience of working collaboratively to support, promote recovery and has knowledge of best practice in mental health as well as professional curiosity.
- Has knowledge and experience of safeguarding vulnerable people from abuse.
- Can write clear and concise reports, while effectively communicating with staff, service users, and external agencies.
- Is empathetic, resilient, and able to work flexibly – sometimes evenings and weekends.
- 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
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