Remote Customer Service/ Admin

2 weeks ago


Manchester, United Kingdom Careerxtra Full time

Are you a CRM whiz with a passion for technology and exceptional customer service? This remote, self-employed position offers the opportunity to build your career with a forward-thinking company while working from anywhere in the world.
Manage and optimize the company's CRM system, ensuring smooth functionality and data accuracy.
Generate insightful reports and analyze data to understand client behavior and trends.
Provide ongoing training and support to users on CRM functionalities.
Offer prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other features.
1+ year of experience as a CRM administrator or similar role (required)
~ Prior experience in the CFDs/FX/iGaming or a similar industry (essential)
~ Excellent English language skills (written and spoken)
~ Proven proficiency with a leading CRM platform (e.g., Salesforce, HubSpot)
~ Strong understanding of CRM best practices and data management principles
~ Solid computer literacy and basic troubleshooting abilities
~ Competitive fixed monthly compensation
Opportunity for career growth within a rapidly evolving company
Private medical insurance
Unparalleled freedom and flexibility of remote work



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