Senior Performance Partner

3 weeks ago

Bangor Gwynedd, United Kingdom Cartrefi Cymru Co-operative Full time

Job Role:

Do not wait to apply after reading this description a high application volume is expected for this opportunity.

Work as a part of team to provide proactive, high-level support in relation to the company’s Business, Quality and Governance needs, including organisational data management, corporate governance and compliance systems, and support to the Board, CEO and senior management team.

Key responsibilities and accountabilities

The post holder is responsible for working as part of a team to support the business, quality and governance of Cartrefi Cymru Co-operative.

Governance:

1. To provide a pro-active and responsive support service to the CEO and Senior Management Team in support of her/his responsibilities for the overall management of the company and liaison with external contacts.

2. To ensure the smooth and efficient running of the Assistant Directors’ area of responsibility and its associated activities:

• Internal and external liaison on behalf of the ADs in their roles as Responsible Individual.

• Undertake a range of tasks which the AD/RI may delegate, or which may need to be actioned on the post-holder’s initiative in absence of the AD/RI

• Administer meetings, including booking of venues, circulate minutes and papers, prepare agendas and attend and minute meetings as required

Business and Quality Responsibilities:

3. Working as part of the Quality and Governance Team to provide a pro-active and responsive service to the Directors and Assistant Directors in support of her/his responsibilities for quality management.

4. Share best practice around quality with the team, working together to influence the culture of the organisation, to engage and activate staff teams so that the highest standard of quality can be evidenced throughout the organisation.

5. Working alongside Assistant Directors in their roles as Responsible Individual to support managers and staff teams around quality and compliance.

6. Working as part of the team along with Senior Management to ensure that the company remains compliant, key performance indicators are recorded and monitored so that performance and outcomes can be measured and managed.

7. Working to develop Cartrefi’s data management systems and collation of contract compliance and regulatory data.

8. Working to research and draft new policies as appropriate for internal and external governance

General

In performing the above duties, the postholder will:

• Seek to improve his/her own performance and personal development

• Keep up to date with developments in subjects relevant to his/her tasks

• Seek to improve knowledge and skills

• Contribute to the development and implementation of Cartrefi Cymru’s policies and procedures

• Adhere to all applicable legislation, especially with regard to data access and security under GDPR and Data Protection Act

• The postholder is expected to carry out any ad hoc duties as required which are commensurate with the grade of the post.

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