Senior Housing Officer
4 weeks ago
The Housing Options team is a busy statutory frontline service which seeks to sympathetically yet robustly assist those households who are homeless or at risk of becoming homeless. We want our clients to receive bespoke housing advice and support in a timely manner. You will be supporting the Housing Assessors to efficiently triage approaches for homelessness assistance and advice whilst also providing support to the Triage Team Leader where required. You will need to be able to work reactively and flexibly to changing demands and be able to navigate complex housing scenarios using legislation.
You will also support our Tenancy Sustainment Officers in their work to sustain tenancies, prevent homelessness and provide robust move on support to those moving into permanent accommodation. You will need to be able to provide creative solutions to frontline staff and be reactive to changing pressures.
There is a requirement for the post holder to be able to work flexibly across the Housing Options team to support all staff; Housing Assessors, Tenancy Sustainment Officers, Team Leaders and Housing Caseworkers when required.
You will have the support of a number of different teams based within the service to help you deliver the best options for our customers.
This post offers the flexibility of working in a hybrid way. There is the option to have an office base as well as working from home.
We are on the lookout for a dedicated housing professional who excels in fostering collaborative partnerships with various stakeholders. Our team members are not just articulate speakers but also excel in written communication, ensuring clarity and effectiveness in every interaction.
Can you excel under pressure?
This post requires significant travel. This post involves working with children and/or vulnerable adults and/or having access to significant information about them. See our policy on the employment of ex-offenders .
See our adult safeguarding policy .
We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.
Let us know on your job application if you have a disability and need any reasonable adjustments.
At Dorset Council we:
provide more than 450 services to over 300,000 residents
care about Dorset and all the people who live here
have access to range of training opportunities which will help with your personal development and career progression
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