Service Coordinator Part-time Permanent

3 weeks ago

Wiltshire, United Kingdom Complete Security Recruitment Full time

Fire & Security Role: Are you a Service Co-ordinator responsible for managing the service desk operations?
Generous bonus structure
~ Career progression


Have a positive attitude to work and punctuality, able to work in an open office collaboratively with others across the business.
Good personal appearance commensurate with working in an office where clients and VIP's may visit from time to time.
Good standard of keyboard skills and familiarity with computer work and software packages such as Word, Excel and outlook
Willingness to take part in external training opportunities that may arise
Proven experience in a customer service or similar industry fire/security
Excellent organizational and time-management skills
Recognised keyboard and software package certification

Responsible for managing the service desk operations, handling customer enquiries, service desk tickets, and ensuring timely delivery of service call outs. Supporting the daily functions of the service desk as part of the Service team to ensure the co-ordination of service requests, managing workflows, and maintain customer satisfaction, reporting directly to Head of Service.

Use all forms of communication, telephone email etc with professionalism courtesy & accurately record instructions and requests from clients and others.
Handling service calls via phone, email and direct into ticketing system
Ensure customers portals are updated with service dockets, and to keep the clients updated with the status of their tickets
Provide general support to the Head of Service
Arrange for quotes to be prepared and sent to clients, where additional work is required, following a call out
Undertake general administration duties around the office as directed from time to time

Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry.

  • Part-time Co-ordinator

    Found in: Jooble UK C2 - 3 weeks ago

    Salisbury, Wiltshire, United Kingdom Stonewater Full time

    Permanent, Part Time (30 hours per week) Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme situated in a cul-de-sac in the St Pauls ward on the outskirts of Salisbury. As Scheme Coordinator, you will assist the Delivery Manager...

  • Part-time Co-ordinator

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Stonewater Full time

    Permanent, Part Time (30 hours per week) Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme situated in a cul-de-sac in the St Pauls ward on the outskirts of Salisbury. As Scheme Coordinator, you will assist the Delivery...

  • Part-time Co-ordinator

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Stonewater Full time

    Permanent, Part Time (30 hours per week) Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme situated in a cul-de-sac in the St Pauls ward on the outskirts of Salisbury. As Scheme Coordinator, you will assist the Delivery Manager...

  • Care Coordinator

    Found in: Jooble UK C2 - 7 days ago

    Salisbury, Wiltshire, United Kingdom Nurse Plus Full time

    Care Coordinator Location: Salisbury Job Type: Permanent Full Time Salary: £24,000 to £25,000 + Profit Share Bonus Scheme Job Reference: SALISBURY/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Salisbury area. We have a large homecare office based in Salisbury that covers Amesbury, Bishopdown and...

  • Care Coordinator

    6 days ago

    Salisbury, Wiltshire, United Kingdom Nurse Plus Full time

    Care Coordinator Location: Salisbury Job Type: Permanent Full Time Salary: £24,000 to £25,000 + Profit Share Bonus Scheme Job Reference: SALISBURY/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Salisbury area. We have a large homecare office based in Salisbury that covers Amesbury, Bishopdown and...

  • Scheme Coordinator

    3 days ago

    Salisbury, Wiltshire, United Kingdom Stonewater Full time

    Job Description Permanent, Part Time (30 hours per week) Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme situated in a cul-de-sac in the St Pauls ward on the outskirts of Salisbury. As Scheme Coordinator, you will assist the...

  • Care Coordinator

    3 days ago

    Salisbury, Wiltshire, United Kingdom Nurseplus UK Ltd Full time

    Care Coordinator Location: Salisbury Job Type: Permanent Full Time Salary: £24,000 to £25,000 + Profit Share Bonus Scheme Job Reference: SALISBURY/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Salisbury area. We have a large homecare office based in Salisbury that covers Amesbury, Bishopdown and...

  • Scheme Coordinator

    5 days ago

    Salisbury, Wiltshire, United Kingdom Stonewater Full time

    Permanent, Part Time (30 hours per week) If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme...

  • Scheme Coordinator

    Found in: Jooble UK C2 - 5 days ago

    Salisbury, Wiltshire, United Kingdom Stonewater Full time

    Permanent, Part Time (30 hours per week) If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme...

  • Permanent Full or Part-time Veterinary Surgeon

    3 weeks ago

    Melksham, Wiltshire, United Kingdom Recruit4vets Ltd Full time

    Practice Type : A thriving, proudly independent practice with an excellent reputation in the community, they have a new second practice in Melksham which is also fully equipped to provide all services, vets work at both sites. Team : Run by two veterinary directors who are very hands-on and will offer great support. Excellent support and mentoring,...

  • Part-Time Dentist

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Zest Business Group Full time

    Private Dentist Jobs in Salisbury, Wiltshire. High-earning private opportunity, High demand for cosmetic treatments including composite bonding and Invisalign, Established patient list. ZEST Dental Recruitment working in partnership with an established private dental practice is seeking to recruit an Associate Dentist. Private Independent Dental Practice ...

  • Service Delivery Coordinator

    2 weeks ago

    Melksham, Wiltshire, United Kingdom Reed Full time

    Job Type: Temporary on going. Highly likely to be extended on 3 month basis Location : SN12, Melksham- Need to drive due to location Salary: £13.88ph We are looking for a Service Delivery Coordinator to join our team. The ideal candidate will be responsible for the accurate and timely processing of customer information and orders, acting as a...

  • Care Coordinator

    3 days ago

    Salisbury, Wiltshire, United Kingdom Nurse Plus UK Full time

    Care Coordinator Location: Salisbury Job Type: Permanent Full Time Salary: £24,000 to £25,000 + Profit Share Bonus Scheme Job Reference: SALISBURY/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Salisbury area. We have a large homecare office based in Salisbury that covers Amesbury, Bishopdown...

  • Security Assurance Coordinator Sac

    2 days ago

    Wiltshire, United Kingdom EllisKnight International Recruitment Full time

    The SAC (Security Assurance Officer / Coordinator)will play a key role in Co-ordination of UK Defence systems security assurance activities and will support the delivery of a variety of innovative, accreditable, cost efficient and profitable solutions. This role is a critical position for this growing UK based consultancy and the Security Assurance...

  • Teacher of Maths

    5 days ago

    Trowbridge, Wiltshire, United Kingdom Academics Full time

    Maths Teacher (full time, part time, long and short term contracts) opportunity – Secondary School - Trowbridge Are you a qualified Maths Teacher or Mathematics Specialist looking for work within secondary schools in Trowbridge? Academics Ltd are working with an outstanding school in Trowbridge who are looking to appoint a Maths Teacher to join them...

  • Part-Time/PRN Orthopedic Medical Assistant

    2 weeks ago

    Chippenham, Wiltshire, United Kingdom OrthoVirginia, Inc. Full time

    Part-Time/PRN Orthopedic Medical Assistant #4771 N. Chesterfield , VA Reg/Temp/Other Openings 10 Full-time/Part-time Part-time Area of Interest Clinical Location Regular/Temporary/Intern Exempt/Non-Exempt Take the next step in your healthcare career . Are you motivated by high quality patient care? Do you thrive in a busy clinical setting? ...

  • Customer Service Executive

    3 weeks ago

    Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

    Thrive Group are delighted to be working with our client in the Trowbridge area, who are actively looking to recruit a Customer Service Executive to join the team on a permanent basis. What you will be doing: Working in a busy and friendly team, you will provide essential administration support to ensure their customers receive first rate service. Duties...

  • Scheme Coordinator

    Found in: Jooble UK C2 - 3 weeks ago

    Salisbury, Wiltshire, United Kingdom Stonewater Full time

    Permanent, Part Time (30 hours per week) Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme situated in a cul-de-sac in the St Pauls ward on the outskirts of Salisbury. As Scheme Coordinator, you will assist the Delivery Manager...

  • Scheme Coordinator

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Stonewater Full time

    Permanent, Part Time (30 hours per week) Pembroke House is a Retirement Living scheme located in an attractive grade II listed building in the popular market town of Salisbury. Raglan Court is a Retirement Living scheme situated in a cul-de-sac in the St Pauls ward on the outskirts of Salisbury. As Scheme Coordinator, you will assist the Delivery Manager...

  • Defence Children Services

    2 days ago

    Wiltshire, United Kingdom Ministry of Defence (Children's Education Advisory Service) Full time

    **Defence Children Services (DCS) Careers Advisor** **Location: Trenchard Lines, Upavon** **Grade: Executive Officer** **Salary**:£26,350** **Contract: Permanent** **Working Pattern: Full-time** **Closing Date: 11.55pm Wednesday 4th January 2023** Would you like to work for Defence Children Services and help shape a military child’s future by...