Collections Team leader
2 weeks ago
About the Role
About the Role
We are looking for an experienced Collections Team Leader for a fantastic, well established, exciting business based in the Bicester area.
- Analyse, interpret, and report on team performance being able to analyse cause and effect and be able to implement changes to achieve company objectives. Reporting progress to the Collection Manager with an appropriate action plan when required
- Deliver effective monthly performance reviews and probationary reviews, ensuring appropriate SMART objectives and succession planning are in place
- Support the business to achieve operational efficiencies through digital first. Review team and departmental policies and processes to identify efficiencies and improved working practices to deliver an engaging customer experience which minimises bad debt write offs
- Create effective professional relationships with key stakeholders across the business and externally.
- Work closely with colleagues to share best practice and create awareness of department issues throughout the business
- Take responsibility for resolving escalated customer complaints through mutual resolution
- Work closely with HR on all aspects of people management including workload planning, recruitment, absence management, attrition, and disciplinary meetings
- Works as one team to drive and support company culture
- Understand the triggers for debt and manage a team of Collection Advisors Legal proceedings and insolvency
- Effective problem-solving skills and able to analyse data to make timely and strategic decisions to improve collections
- Demonstrate emotional intelligence through self-awareness, resilience, positive attitude, personal integrity, empathy, self-management, excellent interpersonal and influencing skills
- Translates the business strategic aims into achievable goals and sets direction for the team and be able to delegate effectively
- Highly organised with a flexible and adaptable approach to working and the ability to cope with frequently changing environment, often multi-tasking
- Proactive and innovative approach in identifying opportunities for continuous improvement that will add value to the business
- Computer literate and competent with Microsoft Office, in particular word, outlook, excel, PowerPoint
express interest constantly on the hunt for the best candidates #J-18808-Ljbffr
-
Collections Team Leader
1 week ago
Bicester, United Kingdom Pertemps Network Group Full time**Job Description**: **About the Role** We are looking for an experienced **Collections Team Leader** for a fantastic, well established, exciting business based in the Bicester area. This is a great opportunity and ideal for anyone currently in a **Collections Team Leader** role and keen to work in a more progressive and supportive environment. Main focus of...
-
Collections Team Leader
14 hours ago
Bicester, United Kingdom Valda Energy Group Full time**Company overview**: Valda Energy, where knowledge meets innovation. We are specialists with over 20 years of experience in small to medium sized business energy supply, providing outstanding customer services and cutting carbon emissions. Valda Energy focuses on cloud-based technology, customer focused solutions, choice of fuel mix including 100%...
-
Team Leader
2 weeks ago
Bicester, Oxfordshire, United Kingdom Kuehne + Nagel Full timeTeam Leader | Bicester | JR2405_0014Join Kuehne+Nagel as a Team Leader and elevate your leadership journey in the dynamic world of logistics and supply chain management.YOUR ROLEAs a Team Leader at Kuehne+Nagel you will play a pivotal role in leading and motivating a team to maintain high standards of performance and quality. You will be responsible for...
-
Team Leader
2 weeks ago
Bicester, Oxfordshire, United Kingdom Kuehne + Nagel Full timeTeam Leader | Bicester | JR2405_0014 Join Kuehne+Nagel as a Team Leader and elevate your leadership journey in the dynamic world of logistics and supply chain management. YOUR ROLE As a Team Leader at Kuehne+Nagel you will play a pivotal role in leading and motivating a team to maintain high standards of performance and quality. You will be responsible...
-
Collections Specialist
1 week ago
Bicester, Oxfordshire, United Kingdom Cactus Search Full timeWe are currently looking for a Collections Advisors to join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.The Successful Candidate will earn a Base Salary of £27K DOE, £45K OTE and Excellent Benefits, Encourage customers to bring their accounts...
-
Team Leader
2 weeks ago
Bicester, United Kingdom Kuehne+Nagel Full timeTeam Leader | Bicester | JR2405_0014Join Kuehne+Nagel as a Team Leader and elevate your leadership journey in the dynamic world of logistics and supply chain management.YOUR ROLEAs a Team Leader at Kuehne+Nagel you will play a pivotal role in leading and motivating a team to maintain high standards of performance and quality. You will be responsible for...
-
Production Team Leader
2 weeks ago
Bicester, Oxfordshire, United Kingdom TXM Recruit Full timeTXM Recruit are excited to announce an opportunity working as a production team leader with an innovative and growing transportation company based in Bicester. Key Responsibilities: Contribute to the production team meetings daily. Hand on responsibilities-working with tools on the projects. Ensure work area, complies with all agreed housekeeping...
-
Team Leader
2 weeks ago
Bicester, Oxfordshire, United Kingdom Kuehne + Nagel Full timeTeam Leader | Bicester | JR2405_0014Join Kuehne+Nagel as a Team Leader and elevate your leadership journey in the dynamic world of logistics and supply chain management.YOUR ROLEAs a Team Leader at Kuehne+Nagel you will play a pivotal role in leading and motivating a team to maintain high standards of performance and quality. You will be responsible for...
-
Team Leader
2 weeks ago
Bicester, United Kingdom KUEHNE + NAGEL Full timeJoin Kuehne+Nagel as a Team Leader and elevate your leadership journey in the dynamic world of logistics and supply chain management. Your Role As a Team Leader at Kuehne+Nagel you will play a pivotal role in leading and motivating a team to maintain high standards of performance and quality. You will be responsible for overseeing day-to-day activities and...
-
Team Leader
2 weeks ago
Bicester, United Kingdom Kuehne+Nagel Full timeJOB DESCRIPTION Join Kuehne+Nagel as a Team Leader and elevate your leadership journey in the dynamic world of logistics and supply chain management. Your Role As a Team Leader at Kuehne+Nagel you will play a pivotal role in leading and motivating a team to maintain high standards of performance and quality. You will be responsible for overseeing...
-
Collections Specialist
2 weeks ago
Bicester, United Kingdom Cactus Search Full timeWe are currently looking for a Collections Advisors to join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.The Successful Candidate will earn a Base Salary of £27K DOE, £45K OTE and Excellent Benefits, Encourage customers to bring their accounts...
-
Collections Specialist
2 weeks ago
Bicester, United Kingdom Cactus Search Full timeWe are currently looking for a Collections Advisors to join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies. The Successful Candidate will earn a Base Salary of £27K DOE, £45K OTE and Excellent Benefits, Encourage customers to bring their...
-
Collections Specialist
6 days ago
Bicester, United Kingdom Cactus Search Full timeWe are currently looking for a Collections Advisors to join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.The Successful Candidate will earn a Base Salary of £27K DOE, £45K OTE and Excellent Benefits, Encourage customers to bring their accounts...
-
Collections Specialist
1 week ago
Bicester, Oxfordshire, United Kingdom Cactus Search Full timeWe are currently looking for a Collections Advisors to join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.The Successful Candidate will earn a Base Salary of £27K DOE, £45K OTE and Excellent Benefits, Encourage customers to bring their accounts...
-
Customer Services Team Leader
5 days ago
Bicester, Oxfordshire, United Kingdom Quarsh Full time €30,000Here at BRITA we are at the forefront of sustainability and are passionate about changing the way people drink water. We are continuously striving to increase the efficiency and performance of our products with a primary focus to reduce our environmental impact! BRITA are a forward thinking, family owned global business who care about our employees,...
-
Warehouse Team Leader
1 week ago
Bicester, United Kingdom Absolute Taste - Production Full timeThe Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight, our Private Jet catering business along with two farm shops, a pub and so much more. The Menu...
-
Collections Management Assistant
1 month ago
Bicester, Oxfordshire, United Kingdom PVH Corp. Full timeAssistant Manager - Tommy Hilfiger Kids (Bicester Village) page is loaded Assistant Manager - Tommy Hilfiger Kids (Bicester Village) Apply locations Tommy Hilfiger Womenswear & Kids Bicester Village Outlet time type Full time posted on Posted 30+ Days Ago job requisition id R20426 If you are a current PVH Associate, please click this link to apply...
-
Sales Associate Men's Collection
2 weeks ago
Bicester, Oxfordshire, United Kingdom Brunello Cucinelli Full timeThe Brunello Cucinelli story started in 1978 in Solomeo, a small historical town in Italy that has always been the beating heart of the company. We strive to follow the rhythms of the land we live in and to cherish its rich traditions, drawing inspiration from the natural and artistic beauties that surround us. The desire to put human beings at the center of...
-
Sales Associate Men's Collection
2 weeks ago
Bicester, Oxfordshire, United Kingdom Brunello Cucinelli Full timeThe Brunello Cucinelli story started in 1978 in Solomeo, a small historical town in Italy that has always been the beating heart of the company. We strive to follow the rhythms of the land we live in and to cherish its rich traditions, drawing inspiration from the natural and artistic beauties that surround us. The desire to put human beings at the center of...
-
Sales Associate Men's Collection
2 weeks ago
Bicester, Oxfordshire, United Kingdom Brunello Cucinelli Full timeThe Brunello Cucinelli story started in 1978 in Solomeo, a small historical town in Italy that has always been the beating heart of the company. We strive to follow the rhythms of the land we live in and to cherish its rich traditions, drawing inspiration from the natural and artistic beauties that surround us. The desire to put human beings at the center...