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Collections Specialist

4 months ago

Bicester, United Kingdom Cactus Search Full time

We are currently looking for a Collections Advisors to join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.

The Successful Candidate will earn a Base Salary of £27K DOE, £45K OTE and Excellent Benefits, Encourage customers to bring their accounts upto date financially using strong communication and rapport building skills ensuring all customers are supported & helped in the process.

Working - Full time onsite 2x shift patterns Mon -Fri (8am - 4.30PM & 10-6.30PM)

Key Responsibilities:

Achieving and exceeding realistic collections targets for a capable, motivated collections professional
Ensure all customers experience outstanding levels of service
Speaking to company accounts and bring their financials upto date
Use of communication tools to maintain and develop relationships including phone, email, and messaging
Quickly respond to and deal effectively with any issues and provide the best resolution for the customer 
Key Skills Required:

Proven track record of achieving and exceeding targets in a fast paced environment
CICM Qualified (Not essential but would be nice)
Target driven and competitive (has a passion for sales OR Collections and a hunger for being the best)
A positive can-do attitude
Customer centric and ethically minded
Resilient and self motivated
Confident and enthusiastic
The ability to work well as part of a team as well as independentlyPlease Apply or email (url removed)  for more info