Homeowner Support Advisor

2 weeks ago


United Kingdom Redrow Homes London Full time

To process all My Redrow Homeowner Support (HoS) incidents in line with the Company policies and procedures ensuring that our customers are provided with a first-class service and issues are addressed right first time by the appropriate person safely, professionally and within agreed or reasonable timescales.

The Homeowner support team requires the ability to deal effectively and efficiently with all customers and be able to manage customers’ expectations appropriately with the objective of achieving customer satisfaction from our customers throughout the whole of their warranty.

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