Payroll Team Lead
1 week ago
Client Payroll Team Lead
Competitive + Bonus + Benefits
Remote, UK
Permanent full time
This is a full-time position leading a team of Payroll Managers, to facilitate the smooth running of FMP Payroll Services by:
• Ensuring clients’ payrolls are run in an accurate, efficient and effective manner
• Supporting and assisting in the upskilling of the Payroll Managers
Managing and supporting a team of Payroll Managers, including conducting one to one meetings, identifying training needs, and reporting to Regional Operations Managers.
• Process clients’ payrolls as required
• Running payrolls, ensuring that clients are paid accurately and on time, while adhering to standard procedures outlined in client procedure documents
• The speedy, efficient and professional resolution of client queries, thus building and maintaining good relationships with clients
• Keeping up to date with upgrades and developments in the Payroll software products IRIS and IRIS Software & Services are trade marks
• Keeping up to date with developments is legislation changes as they affect FMP Payroll Services clients
• Attend and input to monthly Bureau Management Meetings
• Be responsible for authorising team holiday requests and logging team sickness
• Liaise with Account Management regarding teams client issues
• Implementation Manager - Training, support, handover of payrolls once parallel runs are complete and the client has gone live.
Account Management - When clients require additional Services, request meetings/reviews, any issues with the client should be notified to the Account Manager, general feedback both good and bad.
Accounts - Ensuring Payrolls requiring Net Collections are notified to Accounts via the Daily Collections sheet, providing monthly Invoicing figures.
Support Desks - For software support issues.
Office Administrators - Directing phone calls, ordering stationery, distribution of post, franking of outgoing post and courier collections
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
our people are our greatest assets.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
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