Head Of Customer Experience

Would you like to work for an organisation that has been providing homes for people with a learning disability or autism for the last 25 years? Do you have the drive to make a difference and work for an organisation which makes a real difference to the lives of people with a learning disability or autism? Do you want to be a part of a team which offers...

**Role Summary** They can evaluate previous interactions to identify the root cause of contact and understand where corrective actions are outstanding working to resolve customer contact. They naturally support and coach peers within the team to create an inclusive collaborative team culture both internally and externally with outsourced agents. Alongside...

**Head of Customer Transformation**: **Job details**: - Posted 01 December 2023 - Salary £100000 - £110000 per annum - LocationManchester - Job type Permanent - Discipline Infrastructure - ReferenceZJ-57-29 - Contact NameZak Jones **Job description**: **Job Title**:Head of Customer Transformation/Migration **Location**: Manchester, UK (90%...

I am currently looking to recruit a Head of User Experience for a leading and fast paced organisation based in Manchester. This is a fantastic opportunity where you will be managing a team of designers what work with both web and native mobile applications. The role will be focussed around improving customer experience and loyalty. Responsibilities will...

I am currently looking to recruit a Head of User Experience for a leading and fast paced organisation based in Manchester. This is a fantastic opportunity where you will be managing a team of designers what work with both web and native mobile applications. The role will be focussed around improving customer experience and loyalty. Responsibilities will...

About Our Client Our client is a prominent player within their sector. Boasting a robust workforce, they are committed to delivering high-quality services to millions of customers across the UK. The company is based in Manchester and is known for its dedication to sustainability and innovation in its operations. Job Description This role would suit...

DescriptionThe Head of Customer Operations is a senior role within the organization, reporting to the Director, Customer Success. Our Customer Success (CS) team are responsible for the overall service we provide to our customers, whether this is the onboarding of new customers to the in-life servicing of existing customers, our aim is to build strong...

**Head of Customer Success** **Basic £55,000 - £65,000 + Bonus + benefits** Company: SaaS business experience huge growth Why: 40% growth YOY business - Are you and experienced Customer Success Manager / Lead? - Have you worked in a SaaS sales environment? We are currently working with a leading NW based SaaS company that have been experiencing...

Customer Experience Specialist - AccountingLocation: Manchester, UKXero is a platform that helps small businesses and their accounting advisors grow. At Xero, our purpose is to make life better for people in small business, advisors, and communities worldwide. We support our team to deliver the best work to help small businesses succeed through better tools,...

This role leads the implementation of changes driven by customer feedback and research insights and manages the closed-loop feedback program. It is pivotal in driving customer-centric initiatives across the business, including customer journey mapping and CX maturity assessments, and reports back to the Head of Customer and other senior stakeholders on...

CUSTOMER SERVICE ADVISOR ( EMAIL AND IN BOUND CALLS) B2B HOMEWARE  STOCKPORT - HYBRID ROLE 3/2 £Our client a highly successful B2B homeware company are looking to recruit an experienced E-commerce Customer Service Advisor (B2B ) experience and must have worked in a high volume call centre and have excellent English language skills and high standard...

This role leads the implementation of changes driven by customer feedback and research insights and manages the closed-loop feedback program. It is pivotal in driving customer-centric initiatives across the business, including customer journey mapping and CX maturity assessments, and reports back to the Head of Customer and other senior stakeholders on...

Overview This role leads the implementation of changes driven by customer feedback and research insights and manages the closed-loop feedback program. It is pivotal in driving customer-centric initiatives across the business, including customer journey mapping and CX maturity assessments, and reports back to the Head of Customer and other senior...

About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all...

About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all...

Direct message the job poster from Brother International Europe Ltd Talent Management Officer at Brother International Europe Ltd | BSc Psychology with Business | CIPD Qualifications About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions....

Head of Library Experience and Operations Are you passionate about providing an outstanding student experience? Do you love driving service innovation? Is leading change and inspiring a high performing team your thing? A fantastic opportunity has arisen for a proactive and dynamic Head of Library Experience and Operations to join Library and Cultural...

I am currently looking to recruit a Head of User Experience for a leading and fast paced organisation based in Manchester. This is a fantastic opportunity where you will be managing a team of designers what work with both web and native mobile applications. Enabling the team to become more data driven where you will be tracking customer behaviours,...

I am currently looking to recruit a Head of User Experience for a leading and fast paced organisation based in Manchester. This is a fantastic opportunity where you will be managing a team of designers what work with both web and native mobile applications. Enabling the team to become more data driven where you will be tracking customer behaviours,...

**Job Title**: Customer Experience Executive **Department**: Digital Marketing **Location**: Manchester City Centre **Reporting To**: Customer Experience Manager **Overview** We have a great opportunity for a talented, hardworking and passionate Customer Experience Executive to join our thriving team in our Manchester City Centre office (Hybrid...