Senior Commercial Account Executive in

2 weeks ago


Cheltenham Gloucestershire, United Kingdom Commercial Group Full time

Do you have a passion for customer service? If so, we have an exciting new vacancy as a Print Account Manager.
You will look after the print requirements for a large variety of customers across Commercial, as well as providing specialised knowledge and expert advice.
You will be responsible for looking after your own customer base by providing top quality customer service and specialist knowledge. You will also provide suitable recommendations for cost saving and quality improvements as appropriate.
Your responsibilities as a Print Account Manager will be:
Identify spend leakage to ensure client accounts remain profitable at all times
Maintain accurate account records when updating end user details
Manage and monitor accounts for any inconsistencies and regularly feedback to clients
You will have a passion for customer service and be client focussed, enabling you to build and maintain long-lasting working relationships
Previous experience working within a customer service and/or administration role
Knowledge of the Print industry is desirable but not essential as full training will be provided
Ability to demonstrate proficiency in Microsoft office packages, namely Excel
You will have a flexible and resilient approach to your work
Commercial are business transformation specialists. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear.
We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. 
As a member of the Commercial tribe, you will receive the following:
A basic salary of £25,000 per annum + quarterly bonus scheme (expected OTE of £30,000+)
A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
An enhanced family leave package to support you and your growing family
Life Insurance that offers a payment equivalent to four times your annual salary
Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy
Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more
Training and Development
We are committed to offering training and development opportunities for career growth. 86% of our senior managers and 62% of our directors have been promoted within. Diversity & Inclusion
Our employees are who we are and create the brand we are today; At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Please visit our website for further information about us and to view our job applicant privacy notice.
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