Senior Operations Manager

1 month ago

Manston Kent, United Kingdom Tate Recruitment Full time €54,590

Senior Operations Manager

Salary £54,590 DOE plus benefits

Location- Manston. Onsite

Day work, shift pattern

This is an exciting role to work for a company, where transforming lives and building stronger communities are key.

Working as Senior Operations Manager, you'll support the Contract Manager by leading daily site operations; managing their team of Detention Custody Managers, monitoring progress to ensure care and welfare of the detained persons is maintained at all times. Experience of working with high-risk or vulnerable people would be beneficial, as well as experience of working in teams (ideally with a range of partners and stakeholders) to promote positive behavior and reduce anxieties amongst a vulnerable service user group.

  • You will develop and lead a function (i.e. Admissions and Discharge) and be responsible and accountable for success within this area.
  • You'll ensure a respectful, nonjudgmental and engaging welcome for all, making sure all on-site procedures and policies are communicated effectively and delivered in a timely manner. You will put relevant processes and training in place to enable detained persons to access support and services including healthcare, welfare, education and other essentials.
  • You’ll build strong, supportive relationships with individuals in your team and detained persons alike, providing governance, guidance and understanding at all times. Ensuring staff records, including time sheets and training are completed and available for review.
  • You'll be a key point of contact for various on-site partners to ensure smooth running of the site. You will also liaise with local stakeholders collaboratively to improve services (evidence stakeholder meetings). Providing engagement and support to locals and nearby businesses, facilitating productive working relationships will be key.
  • You will be responsible for a critical area of operations as well as the company budget, taking responsibility for a specific specialist area of delivery/compliance, as requested by the Contract Manager. You'll create, review and continually improve polices and processes pertaining to your area of responsibility, ensuring consistency of documents and application of processes at our site. You will provide a timely operational overview of information for the Contract Manager to create reports for review by the governance board.
  • You'll take responsibility for managing health, safety and environmental matters including record keeping. You will also ensure accurate records are kept of security patrols and visitors, the resident register, complaints log, and handover documents, ensuring appropriate reporting lines are followed.
  • You'll be responsible for appropriate escalation in the event of any contingency plan being activated.

Experience needed as Senior Operations Manager:

  • Experience of leading an operational team in line with contract specifications; setting clear expectations, key performance indicators and objectives for all employees on site. Performance management of individuals and processes to ensure continuous improvement.
  • You will demonstrate high levels of human empathy, be a caring and compassionate individual who takes responsibility for their actions and is committed to supporting our service user group.
  • You'll have strong leadership, delegation, communication, influencing and interpersonal skills, with a track record of promoting equality and anti-discriminatory practice through service provision.
  • Experience of working with high-risk or vulnerable people would be beneficial, as well as experience of working in teams (ideally with a range of partners and stakeholders) to promote positive behavior and reduce anxieties amongst a vulnerable service user group.
  • Experience of delivering high performing and outcome-focused services and programmes in a target driven outsourced contract environment.
  • Action focused, target driven and have an ability to inspire and motivate teams.
  • Proven experience of managing teams to deliver a 24/7 service.

Please email your interest to marie.mcdermott@tate.co.uk

  • Senior Operations Manager

    4 weeks ago

    Manston, United Kingdom Tate Recruitment Full time

    Senior Operations ManagerSalary £54,590 DOE plus benefits Location- Manston. Onsite Day work, shift patternThis is an exciting role to work for a company, where transforming lives and building stronger communities are key.Working as Senior Operations Manager, you'll support the Contract Manager by leading daily site operations; managing their team of...

  • Senior Operations Manager

    1 month ago

    Manston, United Kingdom Tate Recruitment Full time

    Senior Operations ManagerSalary £54,590 DOE plus benefits Location- Manston. Onsite Day work, shift patternThis is an exciting role to work for a company, where transforming lives and building stronger communities are key.Working as Senior Operations Manager, you'll support the Contract Manager by leading daily site operations; managing their team of...

  • Senior Operations Manager

    4 weeks ago

    Manston, United Kingdom Tate Recruitment Full time

    Senior Operations ManagerSalary £54,590 DOE plus benefits Location- Manston. Onsite Day work, shift patternThis is an exciting role to work for a company, where transforming lives and building stronger communities are key.Working as Senior Operations Manager, you'll support the Contract Manager by leading daily site operations; managing their team of...

  • Graduate Operations Manager

    1 month ago

    Manston, Kent, United Kingdom Tate Recruitment Full time €54,590

    Day work, shift pattern This is an exciting role to work for a company, where transforming lives and building stronger communities are key. Experience of working with high-risk or vulnerable people would be beneficial, as well as experience of working in teams (ideally with a range of partners and stakeholders) to promote positive behavior and reduce...

  • Operational Trainer

    3 months ago

    Manston, United Kingdom Mitie Full time

    **Operational Training Officer - Manston, Kent - £31,000 per year** **Job objectives and responsibilities** The Training team are an integral part of Learning and Development, proudly supporting the Mitie Care & Custody Senior Leadership Team in their objective to ensure new and existing colleagues are appropriately trained to fulfil their role and...

  • Audit and Quality Manager

    4 hours ago

    Manston, United Kingdom MTC Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance and Compliance Officer to join our team at MTC. As a key member of our senior management team, you will play a crucial role in ensuring the quality and performance of our operations.MTC is a leading provider of welfare and security services to asylum seekers in the UK. Our mission is to deliver a...

  • Operations Associate

    3 months ago

    Manston, United Kingdom Type One Style Full time

    **About Us**: Type One Style is a small, fast-growing startup in the UK that supports individuals with diabetes devices. We are actively hiring an Operations Associate to join us as we scale-up our company and start to support even more patients with our patches. You will work as part of an exciting close-knit startup team where things can change on a whim,...

  • Quality and Performance Improvement Manager

    6 hours ago

    Manston, United Kingdom MTC Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance and Compliance Officer to join our team at MTC. As a key member of our senior management team, you will play a crucial role in ensuring the highest standards of quality and performance across our operations.Our mission at MTC is to provide a safe, secure, and compassionate welfare and security...

  • Warehouse Operations Associate

    3 months ago

    Manston, United Kingdom Type One Style Full time

    **About Us**: Type One Style is a small, fast-growing startup in the UK that supports individuals with diabetes devices. We are actively hiring an Operations Associate to join us as we scale-up our company and start to support even more patients with our patches. You will work as part of an exciting close-knit startup team where things can change on a whim,...

  • IT Delivery Manger

    2 months ago

    Manston, United Kingdom Mitie Full time

    IT Delivery Manager We are looking for a driven, experienced individual to oversee the successful delivery of IT solutions into our sites at Manston Short Term Holding Facility sites to support the operation through self-delivery & coordination of 3rd party suppliers You will be responsible for creating project plans & reporting project progress to senior...

  • Security and Investigations Adviser

    3 months ago

    Manston, United Kingdom Mitie Full time

    Mitie are currently recruiting for a Security and Investigations Adviser** **to manage the effective operation of all security and intelligence information systems to ensure a safe and secure environment. Provide advice, coaching and support to staff in order to maximise the efficient and effective running of the security function. Salary is £35,000...

  • Quality Assurance and Compliance Officer

    3 hours ago

    Manston, United Kingdom MTC Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance and Compliance Officer to join our team at MTC. As a key member of our senior management team, you will play a crucial role in ensuring the quality and performance of our operations.MTC is a leading provider of welfare and security services to asylum seekers in the UK. Our mission is to deliver a...

  • Use of Force Officer

    3 months ago

    Manston, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 346661**Salary**: - £28,000 - £29,400- Additional allowance of up to 33.05% is applicable on this role (see Further Information for more details).**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - HO - Border Force - Small Boats Operational Command**Type of role**: -...

  • Senior Operations Manager

    1 day ago

    Kent, United Kingdom Jayne Peirce Travel Recruitment Full time

    Job DescriptionWe're seeking a highly skilled and experienced Director of Operations to join our team at Jayne Peirce Travel Recruitment.As the Head of Business Development, you will be responsible for leading a portfolio of specialist brands, driving business growth, and overseeing key business areas including product, sales, marketing, and operations.The...

  • Technology Operations Manager

    3 weeks ago

    Kent, United Kingdom Verelogic Full time £30,000 - £38,000

    Technology Operations Manager Verelogic is in search of a dedicated and passionate Technology Operations Manager who possesses a strong enthusiasm for technological advancements. In this role, you will be responsible for the oversight of the management, installation, maintenance, availability, and security of the educational and administrative ICT network,...

  • Senior Contract Manager

    9 hours ago

    Kent, United Kingdom Compass Associates Full time

    Job Title: Senior Contract ManagerJob Summary:We are seeking a highly experienced and dedicated Senior Contract Manager to join our team at Compass Associates. As a Senior Contract Manager, you will be responsible for overseeing the day-to-day operations of our Supported Living services in Kent.Key Responsibilities:Manage the day-to-day operations of the...

  • Senior Operations Manager

    7 hours ago

    Kent, United Kingdom McCall Ltd (Rec2Rec) Full time £45,000

    **Job Description: Branch Manager – Multi Sector Office**McCall Ltd (Rec2Rec) is seeking an experienced Branch Manager to oversee daily operations, drive business growth, and lead a team of recruiters in a busy multi-discipline consultancy.**Key Responsibilities:**Oversee a team of successful consultants within the commercial, driving, and industrial...

  • Detention Custody Officer Manager

    5 days ago

    Manston, United Kingdom Mitie Full time

    Join us and help deliver the exceptional, every day. Detention Custody Officer Manager – Immigration Services Manston STHF Salary £35,.76 per annum plus payment for any additional hours 42 hours per week Job objectives and responsibilities You will be responsible for the day-to-day management of Detention Custody Officers (DCO)...

  • Technology Operations Manager

    3 weeks ago

    Kent, United Kingdom Verelogic Full time £30,000 - £38,000

    Position: Technology Operations Manager Location: Remote Salary: Competitive Verelogic is in search of a dedicated Technology Operations Manager who possesses a strong enthusiasm for technology and a commitment to excellence in service delivery. The ideal candidate will demonstrate a natural aptitude for technology, a keen desire to expand their knowledge,...

  • Training Sales Executive

    2 weeks ago

    Manston, Kent, United Kingdom Chartway Partnerships Group Full time

    Are you an experienced New Homes Sales Executive, looking for a new challenge? Chartway Partnerships Group is a leading Southeast land-led housebuilder, specialising in the development of new homes and communities in partnership with housing associations, landowners, and fund managers. Right now, due to our growth plans we are looking to hire a Sales...