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Internal Communications Manager

4 months ago

London, United Kingdom InterQuest Group Full time

IQ Talent Solutions are delighted to be recruiting an Internal Communications Manager for one of our most prestigious clients who are a global industry leader in the software sector. The role is based in Central London where there is a hybrid working policy in place. The role will pay a competitive basic salary, bonus, and industry leading benefits.

Reporting into the Senior Manager within the Strategic Communications function, you will work with the EMEA Strategic Communications team to deliver effective and engaging internal communications and events across the local and EMEA region. You will work with the Senior Manager to plan and implement an inspiring and measurable internal communication plan. You will also collaborate with key business areas to drive communication programmes that support our client’s technology, cultural and marketing transformation. Support the delivery of internal initiatives that boost morale while keeping our clients’ colleagues connected, engaged and informed.

What is expected of the Internal Communications Manager?

  • Work with the Senior Manager – Internal Communications to plan and deploy the EMEA internal communications strategy.
  • Support the delivery of the in-house executive communications programme for the management board.
  • Support the Senior Internal Comms Manager to improve usage and interaction with our client’s intranet and social tools and improve consistency of messaging.
  • Develop and launch a new employee focused e-magazine to share news, information and updates that will help people to feel proud and excited to be part of the family group.
  • Develop manager communications approach to ensure senior team members are regularly updated with relevant information and provide tools to enable easy cascade of messaging to teams through to all team members
  • Record and update channel metrics to measure success of internal comms messaging, activities and campaigns, creating reports and helping to review the effectiveness.
  • Create, distribute and report on an internal comms pulse survey to gather feedback on the effectiveness of internal comms activity.
  • Develop and distribute high-quality materials that articulate the brand, vision and objectives.
  • Produce content for internal comms channels, actively sourcing business and employee news that represents activity aligned to their business strategy and company values.
  • Actively demonstrate the company’s progress against the pillars of the company strategy and help to drive understanding of how employees contribute to its delivery.
  • Maintain and support the development of internal comms digital platform, including internal social channels.
  • Partner with EMEA PR and Content Operations to ensure appropriate external content is share internally, adapting for the internal audience where necessary.
  • Support the head office divisions to share business-wide updates and engage audiences with their messaging and content.
  • Partner with HR and on a range of ongoing business projects and initiatives to drive employee engagement and help continue to build a positive culture at within Europe and across EMEA.
  • Partner with the Diversity, Equity & Inclusion committee to support communication and raise awareness of key DEI events and activities.
  • Support ESG (Environmental, Social and Governance) communications across the Region.

What we look for in an Internal Communications Manager?

  • Highly motivated self-starter with strong stakeholder management skills.
  • A strong writer with an eye for detail and excellent proof-reading skills.
  • An excellent grasp of English and proven experience in developing high-quality, targeted written communication deliverables, such as videos, intranet content, employee newsletters, blogs, scripts.
  • Ability to effectively communicate business strategies and complex messages in a simple and memorable way.
  • Consistently able to meet deadlines and goals to a high-standard and within budget.
  • Understanding of digital platforms and internal social tools.
  • Knowledge of Microsoft Office 365 e.g. SharePoint and Viva Engage.
  • Team player with positive energy, bags of initiative and a creative mindset.
  • 2-3 years of experience in a dedicated internal communications role, either as a Senior IC Executive or Internal Communications Manager.
  • Experience managing in-person and online / hybrid events.
  • Proven success working closely with key influencers to deliver strategic messages.

What the Internal Communications Manager will receive?

  • Competitive basic salary
  • Annual bonus
  • Hybrid working
  • Industry leading benefits
  • Opportunity to add a leading, global brand to your portfolio.