Current jobs related to Pensions Office Admin - Stroud Gloucestershire - Ecotricity

  • Customer Service Assistant

    1 day ago

    Stroud, Gloucestershire, United Kingdom Coventry Building Society Full time

    The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different. This is a part time opportunity working 8.30pm every Saturday. It will suit someone whos at ease with people, and able to support them in a caring, friendly and efficient manner. It involves finding solutions...

  • Admin and Accounts Assistant

    5 months ago

    Stroud, United Kingdom Shawn Mustoe Ltd Full time

    Building & Plumbing Contractor are currently looking to recruit for a part time accounts and admin assistant to join our friendly team on a permanent basis. **The Role**: We are looking for a reliable individual with experience working in a fast-paced, dynamic environment. You must have previous experience working within an account’s environment and...

  • Trainee Pensions Admin

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full time

    Our client offers an excellent working environment, the office is spacious and modern, and a relaxed and happy working atmosphere is always promoted.This is an exciting opportunity to kickstart your career in insurance, offering professional development, mentorship, and support to gain your Cert CII qualification through a Level 3 apprenticeship. ...

  • Installations Administrator

    1 week ago

    Stroud, Gloucestershire, United Kingdom Anderson Recruitment Full time

    Brand new opportunity to an established, successful and innovative company that supply and install a niche product within their industry. Our client is currently recruiting an Installations Administrator to join the team at their offices near Minchinhampton, Stroud. Duties: Administrative Support: Assist the Installation Manager in all admin related...

  • Installations Administrator

    4 weeks ago

    Stroud, Gloucestershire, United Kingdom Anderson Recruitment Full time

    Brand new opportunity to an established, successful and innovative company that supply and install a niche product within their industry. Our client is currently recruiting an Installations Administrator to join the team at their offices near Minchinhampton, Stroud.Duties:Administrative Support: Assist the Installation Manager in all admin related matters,...

  • Senior Payroll Officer

    1 day ago

    Stroud, Gloucestershire, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time

    Senior Payroll Officer Up to £36k DOE 40 hours per week Stroud, Gloucestershire with flexibility for home working. Duties will include: Processing monthly payroll for up to 11 companies and produce the period close reports for each entity. Deputising for the Finance and Payroll Manager with regards to payroll processes and responsibilities in event of...

  • Office Administrator

    5 months ago

    Stroud, United Kingdom Crown Aluminium Full time

    This role is responsible for providing administrative support across the Company. Main Activities/Responsibilities: - Answering incoming calls and taking messages where appropriate. - Handling incoming and outgoing mail functions, including arranging couriers when required. - Typing correspondence including quotations, order acknowledgments and delivery...

  • Engagement and Admin Support Worker

    5 months ago

    South Gloucestershire, United Kingdom Developing Health and Independence Full time

    **Salary**: £25,119 - £29,777 per annum depending on experience Hours: Full time 37.5 Location: South Gloucestershire Contract Type: Fixed Term Contract - 6 months Additional information: You will have the opportunity to work flexibly between home and DHI offices and as an employee of DHI, you will have access to our Employee Assistance Programme,...

  • Senior Credit Control Officer

    1 month ago

    Gloucester, Gloucestershire, United Kingdom Adecco Full time €25,000 - €28,000

    Credit Controller Contract Type: Permanent Salary Range: £25000 to £28000 per annum (depending on experience) Working Hours: Full Time We are currently seeking an experienced Credit Controller to join our client's team based in Quedgeley. As a Credit Controller, you will play a vital role in supporting our client's credit control function and...

  • Microsoft office specialist

    1 day ago

    Stroud, Gloucestershire, United Kingdom Ecotricity Full time €25,000

    Working within Ecotricity’s Group Finance operation, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by...

  • Saturday Customer Service Assistant

    1 day ago

    Stroud, Gloucestershire, United Kingdom Coventry Building Society Full time

    About the role Were looking for a friendly, helpful person to join the team in our Stroud branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different. This is a part time opportunity working 8.45am - 12.30pm every Saturday. It will suit someone whos at ease with...

  • Office Admin/Trainee

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full time €22,000

    Trainee Insurance Administrator Cheltenham £22,000 + fully funded qualifications! We are delighted to be partnering with a Global organisation in their search for a Trainee Insurance Administrator. Our client offers an excellent working environment, the office is spacious and modern, and a relaxed and happy working atmosphere is always promoted.This...

  • Sr Project Assistant

    5 months ago

    Gloucestershire, United Kingdom GIOS Tech Full time

    We are hiring for **Project Assistant** **Location: Remote & 2 days per week in Tewkesbury Office after the training (5 days in Office for Training)** - Previous experience in an administrative role, formatting and presenting new documentations as required - Follow up with customer enquiries or tracking planning consultations with local authorities -...

  • Security Officer

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Staffline Full time €12

    Great Opportunity to work for G4S as an Area Security Officer Position: Area Security Officer 76 per hour Shifts: 8:45 AM - 5:15 PM, 5 days out of 6 Monday - Saturday Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are adhered to - Dealing with disturbances/ issues and security incidents -...

  • Housing Officer

    5 months ago

    Stroud, United Kingdom Baird and Co Recruitment Full time

    Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently working in partnership with a Local Authority seeking two Housing Officers. The role is based in Stroud and will cover generic tenancy management, income and ASB. The Housing Officer will be expected to: - Be a visible presence on specialist housing schemes, maximising...

  • Pension Administration Bridge Consultant

    4 weeks ago

    Bristol, Gloucestershire, United Kingdom Gallagher Benefit Services Full time

    IntroductionAll candidates should make sure to read the following job description and information carefully before applying.Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change,...

  • Administrative Assistant

    4 months ago

    Stroud, United Kingdom Swansea Bay HR Full time

    Exciting news! We are hiring an admin assistant to join our amazing team at Northfield House Carehome in Stroud. If you have admin experience, are highly organised, efficient, and able to handle multiple tasks with ease, then this is the perfect opportunity for you! The role is part-time, 10am-4pm Monday to Friday, at £11.50 per hour. As an admin...

  • Office Administrator

    6 hours ago

    Stroud, United Kingdom CV-Library Full time

    An excellent opportunity for an experienced Office Administrator to join a well-established company Job Type: Part-Time or Full-Time, Permanent. Salary: £24,000 - £30,000 Per Annum, Depending on Experience. Location: Stroud GL5. Schedule: Monday – Friday. About The Company: They are a small friendly Cotswold based company that is...

  • Office Coordinator

    1 month ago

    Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Stroud, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...

  • Office Coordinator

    1 month ago

    Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Stroud, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...

Pensions Office Admin

2 months ago

Stroud Gloucestershire, United Kingdom Ecotricity Full time €28,000 - €30,000

Job description As we move into a rapid period of growth within the Ecotricity B2B arena, we are looking for a Quality Administrator to join our B2B Teams.
As the Quality Administrator, you will be responsible for assessing the accuracy and performance of both customer lead interaction and industry core tasks across the B2B and Microtricity department, to ensure a positive experience and adherence to company and industry standards.
You’ll be responsible for providing detailed feedback relating to individual’s performance and so your attention to detail will be of the highest standard.
You will play a vital role in maintaining high levels of customer satisfaction by evaluating performance and identifying improvement strategies through root cause analysis. Evaluate agent’s performance based on established criteria, such as communication skills, product knowledge, and problem-solving abilities.
Complete targeted number of quality checks per month by a certain deadline for our sales, CX and Microtricity teams in readiness for feedback to be delivered by line managers.
Assist Team Leaders and Managers in feedback and coaching sessions with agents to achieve a high standard of performance across the department.
Develop and implement new quality assurance checks and standards for current and new processes.
Monitor customer service interactions in real-time or through recorded calls/communications to evaluate adherence to company policies, procedures, and service standards.
Identify trends, patterns, and areas for improvement through analysis of customer service data and quality assurance metrics.
Document quality assurance findings, recommendations, and actions taken to ensure accountability and transparency.
Stay informed about industry best practices, emerging trends, and customer service technologies to continuously improve quality assurance processes and methodologies.
Any additional ad-hoc tasks as requested by manager or head of department.

Excellent computer literacy including Microsoft Office Packages
Excellent attention to detail when performing quality assurance checks.
Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
Proficiency in using customer relationship management (CRM) software and quality assurance tools.

Flexible and adaptable approach to work.

Healthcare plan, life assurance and generous pension contribution
Hybrid working
Various company discounts (including shops, gym, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available
As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.
Ecotricity is Britain's greenest energy company. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.
We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. In 2021, we started work on building two new solar parks, and now, in 2023, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk.

Job Type: Full-time
Cycle to work scheme
Employee discount
Gym membership
Health & wellbeing programme
Life insurance

Monday to Friday
Proficient in Microsoft Excel

Language:

~ English (preferred)


Driving Licence (preferred)


Work Location: Hybrid remote in Stroud, GL5 3BY