Head of Healthcare

3 weeks ago

Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

Looking for something new & exciting in the NHS? Ever considered Prison healthcare?


Exciting opportunities have arisen for a Head of Healthcare to join the Offender Health Directorate working at HMP Lowdham Grange.


We are looking for someone who will be able to provide effective clinical and operational management of prison health services, including monitoring external Service level Agreements which address the Local Health Needs Assessment and ensure delivery against required standards e.g., Prison Health Performance Indicators, Standards for Better Health.


The role will involve leading a large multi-disciplinary team with Mental Health, Physical Health (primary care , extended scope and emergency response) and Substance Misuse services, Pharmacy team alongside psychiatry, psychology and IDD specialist roles. The role will be pivotal in the relationship management with the prison senior management team.
To effectively manage prison healthcare, including monitoring Service Level Agreements with external providers reflecting best practice and meeting commissioner Key Performance Indicators and patient requirements.


To establish and maintain an effective relationship with the Prison Senior Management team and work as a co-opted member of this group.


To identify and implement service improvements through effective management based on a sound analysis of information, interpretation of outcomes


To provide professional clinical management leadership to all staffemployed within the service, including those employed via an external SLA, ensuring role clarity, clear, objective setting and individual performance review, promoting development opportunities of all staff.


To ensure that service delivery and improvement is patient focused and that mechanisms are in place to take patient needs and views into account To ensure the service reflects on lessons learnt from complaints, Serious Untoward Incidents and incidents.


To promote the service through local, regional and national forums, conferences and publications.
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.


As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.


We are committed to flexible and agile working, including the opportunity to join our bank.


Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.


We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.


The Offender Health Directorate is one of the largest and most successful providers of prison healthcare in the UK. The Directorate provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.The Directorate provides healthcare to 9 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.


You must be a health or social care professional or experienced manager of Healthcare teams and services with evidence of effecting positive change processes and quality improvement.


You must have thorough knowledge of National Healthcare agenda, legislation, local agendas and an in-depth understanding and working knowledge of clinical governance.
Professional health related graduate qualification with evidence of further development to Masters Level or equivalent.
Registrant with the NMC/ HCPC/ Allied Health Professional
Professional training or CPD in leadership/ management

Training or CPD in project management

Proven ability to lead, plan and manage specialist nursing and organisational service provision and develop specialist protocols and procedures within the clinical area
Proven experience of monitoring services against Key Performance Indicators and Quality Standards
Experience of risk assessment and root cause analysis
Experience of applying a quality improvement process to an area of service delivery.

Thorough knowledge of National Healthcare agenda, legislation and local agendas
In depth understanding of the Quality Improvement process
Knowledge of risk assessment and root cause analysis.

Knowledge of P Normis computer system
Knowledge of the health and justice indicators of performance (HJIPS)
Completion of the Bronze QUI certificate or QSIR training

IT skills including use of Word, Excel, Outlook and SystmOne.
Proven ability to performance manage a staff team.
Performance Quality Indicators, HMIP requirements
Project management skills


All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

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