Senior Business Operations Lead

2 weeks ago


Chesterfield Derbyshire, United Kingdom Optimise by Recruitment Full time

Job Description An exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager. Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining high-quality standards and meeting targets.

Proactively monitor performance using KPIs to ensure top-notch experience and operational effectiveness.
Deliver regular service performance updates.
Collaborate with Risk & Compliance and Operational Excellence for process enhancement.
Cultivate a coaching and performance-driven culture.
Set goals and quality standards, motivating the team to excel.
Working within a regulated industry/environment, preferably financial services or pensions.
Knowledge of scheme rules, HMRC regulations, and pensions legislation.

Diversity, Equity & Inclusion
They are also committed to an inclusive culture that promotes fair treatment and access to development opportunities for every colleague.



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