Creative Specialist
4 weeks ago
S/he works as a maintenance and support specialist for all active sponsors and donors. This position works to communicate the mission and work of Coptic Orphans in an engaging, passionate, and professional manner while performing all maintenance and customer service duties. Functions include but are not limited to, upselling donor's incoming calls, record maintenance, processing donations, managing sponsorships, responding to all calls and emails, processing mail, and all other customer services, administrating, and office tasks as necessary. This role provides support to the management of the organization, donor account maintenance, and technical support.
Maintain and update records in the Salesforce database by inputting accurate data.
Develop new and creative ideas for taking Coptic Orphans' customer service to a new level.
Bachelor's degree with 3 to 5 years of professional experience.
Excellent speaking/writing of English. Arabic reading and speaking skills are a must.
Experience with database or contact management software such as Salesforce
must be comfortable on the telephone with stakeholders.
Travel Requirement
~ Must be available for travel throughout Australia
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Creative Marketing Designer
5 days ago
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Donor Relations Specialist
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Health & Safety Specialist
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