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Operations Director

4 months ago

Newcastle upon Tyne, United Kingdom Children North East Full time

Children North East is a large North East based children’s charity that works across the region, with some work extending across England, Wales and Scotland. We exist because growing up can be hard. We want all babies, children and young people to be happy and healthy, and to grow up feeling safe and loved, resilient to the challenges they may face, and valued and confident. Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Children North East is a growing charity, working to ensure that all babies, children and young people have the opportunity to grow up happy and healthy. The charity as a whole has been through a transformative restructure and due to this transformation the charity has grown substantially since 2019. Our Operational area will be led by two Directors an Operations Director and an Operations Development Director. The current Operations Director has now been appointed internally as the Operations Development Director, this role will focus on system change including research, data, growth and further our development on specific pieces of work. This will include growing the demographics of children we work with to help us to meet their needs, changing reactionary work into intervention work and will lead on the following:

  • CNE voice work - supporting babies children and young people to have a voice in the work that we do at CNE.
  • Developing, implementing and leading on our training offer - in house online packages
  • Leading on new operational developments - research, scoping, pilots and evaluation
  • Driving forward our current work - regionally and nationally - stakeholder engagement, scoping new geographical areas for development actively selling our work
  • Influencing and campaigning - working alongside policy/campaigning led by CNE, influencing external networks and systems
The Operations Director will ensure that our current and future strategies will enable us to meet our ambitions. You will work closely with the Senior Leadership Team to drive the charity forward in meeting the end of its current 5 year strategy and be part of the development of the next 5 year strategy. You will create good working relationships with your senior leaders and Operational Leads and you will have a whole charity approach to the work required. This role will Lead our Operational Leads to deliver the excellent services that sit within their portfolios including the following teams:
  • Therapeutic including Counselling
  • Communities
  • Poverty Proofing
The Operations Director role will ensure the income, safety and quality of our services are delivered to the highest standards. With key leadership qualities, this role will ensure the sustainability of our services and work collaboratively with SLT to reach its ambitions of our current and future strategies. There will be specific collaboration with the Operations Development Director to ensure that once our seed and pilot work is established it is moved forward into Operations within the charity to benefit all of the people we work with. This role is also expected to inform the Operations Development Director of key themes/gaps in services that have been recognised through current service delivery work.