Customer Assistant

3 weeks ago

Wilmslow Cheshire, United Kingdom MARKS&SPENCER Full time

Customer Assistant - Visual Merchandising Stylist - Handforth

M&S Handforth is looking for a Visual Merchandising Stylist and this should be someone with a keen eye for window-dressing and mannequin styling and the ability to follow and interpret policy and seasonal guidelines in accordance with the inter-departmental floor layout. Could this be you?

This is a Permanent vacancy for a Visual Merchandising Stylist at the Handforth store.

Contracted to 30.00 hours per week.

Standard Rate of Pay at 12.00 per hour.

Work Pattern all Early Morning shifts with 1 Late Night shift per 2 week rota.

Due to the nature and commitments required of this role, ALL applicants must be AT LEAST 18 years of age.

Applicants must have experience of working as a Visual Merchandising Stylist, either for M&S or for another retailer.

Working Pattern:

Week 1:

Monday 07:00-15:00

Tuesday 07:00-15:00

Wednesday 12:00-20:00

Friday 07:00-15:00

Week 2:

Monday 07:00-15:00

Tuesday 07:00-15:00

Friday 07:00-15:00

Saturday 07:00-15:00

Job Description:

Purpose

Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store.

Key Accountabilities

Best In Town execution

80% of time spent

  • Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
  • Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
  • Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
  • Implementation of large format marketing every launch for all BUs and small format placement in the right area in line with the marketing guidelines
  • Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
  • Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers
Develop Brilliant People

20% of time spent

  • Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
  • Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
  • Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager
Academy Visual Merchandisers

  • With Store Visual Manager, support the Region with Visual & C&H training and coaching that sets the standard
  • Consistently deliver upper quartile Best in Town standards & VM execution
  • 100% execution of new initiatives
Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • Wider Visual Teams
  • Regional Manager
  • Visual Lead
  • Visual Support
  • Store and Regional BIG
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