Training & Development Manager

2 days ago

Bromley Greater London, United Kingdom Eleanor Healthcare Group Full time

“Eleanor employees are gentle and compassionate, yet tough-minded and resilient. They thoroughly enjoy working with people, and show great commitment, flexibility, patience, and common sense. This is what makes Eleanor unique.” Marc Santhi, CEO.

Does this sound like you? Then, we would love to hear from you We are a team of 1,400+ people who wake up every morning with a focus to make people’s lives happier and fulfilled. We are one of the fastest-growing care companies in the UK, with a lively team of people who all share a common passion for delivering great care.

Due to continued expansion, we are looking to recruit a Training & Development Manager to join our team.

Purpose of the role:

Reporting to the Head of Clinical Governance and Compliance.

Create, implement and manage training programmes (and other learning & development activities) for all Eleanor Healthcare, to include residential care homes, nursing care homes, supported living and homecare. To ensure the continuous compliance, growth, and development of all staff across Eleanor.

The ideal candidate will have proven experience in developing and implementing training programmes and assessing qualifications within Health & Social Care. This role would suit an experienced training delivery practitioner with great interpersonal skills and a commitment and loyalty to the organisation.

 

Duties:

  • Undertake regular organisation-wide training and development needs analysis for our staff and build training plans based on needs in collaboration with operational managers and the SMT
  • Design, plan, and review high-quality staff inductions and core training
  • Work with employees, operational managers and SMT to ensure the achievement of training objectives
  • Manage employee enrolment for training, schedule training sessions and organise the resources to facilitate training programmes (internal & external)
  • Creating training materials and programmes to address specific business objectives as required and support training delivery
  • Maintain accurate records of training completion, attendance, compliance and feedback
  • Manage training budgets
  • Keep up-to-date on the latest training trends, developments and best practices
  • Identify and implement a wide range of training techniques to improve efficiency and engagement
  • Monitor and assess the effectiveness and success of training programmes and report back to SMT key learning
  • Develop internal trainers with subject matter expertise
  • Attend key meetings as required

Essential requirements:

  • Understanding of Health & Social Care Act, CQC regulations and standards for care homes and homecare
  •  Excellent leadership and management skills with the ability to motivate and inspire teams
  •  IT literate with proficiency in Microsoft Word, Excel, PowerPoint and Outlook
  • Knowledge of various training methods including coaching, workshops, classroom training, mentoring and e-learning programmes
  • Ability to track the performance of training programmes, write reports and recommend strategies for improvement
  • Excellent written and verbal communication skills
  • Strong organisation, planning and time management skills
  • Attention to detail and critical thinking skills

 

Desirable requirement:

  • Qualified Instructor of Positive behaviour Support and Physical Intervention

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