Training Manager

4 weeks ago


Glasgow, United Kingdom Kura Full time €45,000

Learning and Development Manager*

Hours: Monday to Friday 9am to 5.Kura provides award-winning outsourced (and insourced) contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals.

We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We are currently looking for a highly motivated and experienced Learning and Development to join the Learning and Development team and would and play a crucial role in supporting Kura's Vision is to be recognised as “Unrivalled in Developing People."​

This role will require strong management & coaching skills with the ability to oversee all training activity. Hold and implement the training governance process across all depts.
* Observation and development on all training delivery to ensure progression of skill and knowledge is kept fresh.
* Re-design of training materials in line with engagement focus.
* Recognition programme and Loyalty Award Scheme.
* Hybrid working.
* Pension.
* Employee Assistance Programme - a free and confidential personal support service that is available to you 24 hours a day.
* In-depth knowledge of the training cycle.
* Proven experience of managing an operational training function.
* Proven experience of managing a high performing learning and development team.
* Proven experience of identifying training gaps and designing effective training interventions to meet business goals.

If you want to be part of a team where you will have the opportunity to grow & develop personally, helping to shape and drive our business forward, then this could be the right role for you.

To apply, click the apply button or contact the team by phone at or via email at .

Job Type: Full-time

Monday to Friday


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