General Manager

2 days ago

Wakefield West Yorkshire, United Kingdom Blue Shock Recruitment Solutions Full time

Our client requires a General Manager with the highest standards for operations, our guests, the development of teams and financial achievement. The overall purpose of the position is to deliver all company objectives with respect to restaurant revenue, profit, all things people training and development and guest service goals by planning, leading and directing the operation of the restaurant as the #1 in command.
They are full of fresh ideas and keen to take on all operational responsibilities. Responsible for creating and enhancing a restaurant culture that drives excellence in every aspect of hospitality success including top line revenues, excellent service standards, high quality product from the culinary and bar teams, dynamic culture, strong morale, and superior profit management to achieve financial goals.
# Work closely with your Executive Chef to establish, direct and review performance standards in food preparation and production to ensure effective, controlled and coordinated results are achieved i.e. quality, specs, service, costs controls, etc.
# Establishes, directs and reviews the beverage programs to ensure adequate accountability, quality, presentation and service performance working closely with the bar team.
# GM's are directly overseeing the recruitment, training, development and mentoring the current leaders in your restaurant.
# Direct involvement in and follow up with, all disciplinary action and performance management of all management team members.
# Handles or assists with any guest related complaints and/or comments as well as coordinates the proper follow up.
# Oversees the development of management and crew to ensure training and guidance.
# Prepares all local financial and operational weekly reporting required for delivering and analyzing the financial results of the restaurant on a regular basis. Ensures practices meet or exceed yearly financial targets.
# Evaluates training procedures to assure that all employees are contributing to a high level of guest satisfaction.

Minimum of 2-5 years of operational success, proven multiple year success as a restaurant General Manager, knowledge of operational systems including all kitchen, food development and proven financial management.
# Proven strength and success with analytical costing work including cost controls, spreadsheet analysis and recipe preparation. A high degree of comfort and proficiency utilizing business software in a professional environment.
# Excellent knowledge and high-level skills with all computer desktop systems, including but not limited to Microsoft Windows, Outlook, Excel, Word, PowerPoint as well as our POS systems.
# Knowledge of premium casual kitchen equipment, design and systems.
# Willingness to travel extensively throughout your region and Canada, as well as having a valid driver’s license and reliable vehicle are required.
# A college or university business degree in hospitality, restaurants and culinary arts, or equivalent, business education background is an asset.

#

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