General Manager
1 month ago
We have an exciting opportunity for a General Manager to join us here at Buzz Bingo Wakefield. This is a Full Time role. You will work across all opening hours of the business. Paying up to £45,000 depending on experience.
Join Our Team of Remarkable People
At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way
We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.
The Role You'll Play
As General Manager you will have overall responsibility and accountability for achieving the Club EBITDA and Operating Profit Budget, and all financial targets. You will implement a centrally generated brand strategy flawlessly at a local level and ensure a consistent delivery of the Buzz Bingo Brand Values at each stage of the customer journey, whilst leading and inspiring your team to create a culture of exceptional customer service.
Hit the Jackpot with Our Benefits
In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to:
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- My Eva – an online financial expert to help with any money-related matters
- Buzz Brights Apprenticeships at management level
- Buzz Learning, our digital learning platform with access to 100s of online courses
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Pension Scheme
Your Responsibilities as Part of Our Team
- Hold performance and financial reviews with the management team and evaluate actions to maintain and improve KPI performance
- Implement centrally generated brand strategy flawlessly at a local level
- Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day
- Formulate the Club's local strategic plan
- Effectively communicate the Club and company strategy to the team
- Provide clarity of performance expectations through regular feedback and performance reviews for the team
- Recruit and retain a team that deliver outstanding customer service and retail standards across all areas of the Club
- Drive a culture of exceptional customer service and lead the team to ensure that the Customer's needs are exceeded in every session
- Ensure that the team critically evaluate the feedback received from all Customers and respond to this
- Have a highly visible presence in all areas of the Club at peak trading times
- Ensure compliance with all Licensing and Health & Safety requirements plus faithfully implementing all company operating standards
- Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures
- Ensure you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We're Looking For
- You have a track record of delivering high levels of customer service & profit delivery within the leisure, hospitality, or retail industry
- You bring business awareness to decision making and understand the commercial drivers of the business
- A relentless focus upon customer service standards with strong attention to detail
- A flexible approach to managing, motivating and influencing
- Effectively involves the team in maintaining standards and solving problems
- Self-aware and welcomes constructive feedback
- You are prepared to make tough people decisions
- Committed to your own and other's development
- You are able to manage and drive new initiatives through others
- Keep the focus on customer service even when under pressure and show resilience
- You consistently invite and respond to customer feedback
- A commitment to gaining a comprehensive knowledge and understanding of the business and all Gaming and Licensing Laws
Applicants must be 18+
#BB1
AMRT1_UKCT
-
General Manager
5 days ago
Wakefield, West Yorkshire, West Yorkshire, West Yorkshire, United Kingdom Holiday Inn Express Wakefield Full timeOverview: An exciting opportunity to lead our team! Well bring the tools and people to support you, youll bring passion and drive to achieve operational success! About Us: With a rich legacy of over 60 years, hotels are in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels UK wide, with...
-
General Catering Manager
2 weeks ago
Leeds, West Yorkshire, West Yorkshire, United Kingdom Caterlink Full timeGeneral Catering Manager - LeedsCompany DescriptionCaterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters more than 1,000,000 meals a week. Our "Fresh Food Policy" is the foundation of our...
-
Quality Manager General Merchandise
2 weeks ago
Wakefield, UK, West Yorkshire, United Kingdom Rise Resourcing Full timeTHE COMPANYA fast-moving retailer who sells a wide range of general merchandise products. Their products are sold in many international countries including the UK, EU and other territories.THE ROLEReviewing technical files and product SKUs to confirm that all testing is up-to-date and complies with the latest regulations, ensuring returns are within...
-
Caterlink - Chef Manager - Outwood City Fields
2 months ago
Wakefield, West Yorkshire, West Yorkshire, United Kingdom Caterlink Full timeCompany DescriptionCaterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters more than 1,000,000 meals a week. Our Fresh Food Policy is the foundation of our success and growth in the market...
-
General Assistant
2 weeks ago
Batley, West Yorkshire, West Yorkshire, United Kingdom Everlast Gyms Full timeGeneral Assistant (Cleaning Team) - BirstallCompany DescriptionAre you passionate about fitness and maintaining a clean and inviting environment? Everlast Gyms is seeking a dedicated and detail-oriented Gym Cleaner to help us uphold the highest standards of cleanliness and hygiene in our state-of-the-art fitness facility. As a Gym Cleaner, you'll play a...
-
General Manager
5 days ago
Richmond, North Yorkshire, North Yorkshire, North Yorkshire, United Kingdom Holiday Inn Darlington A1 Scotch Corner Full timeAbout Us: With a rich legacy of over 60 years, hotels are in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels UK wide, with a diverse mix of our own and global brands. Guest focused and with our team central to our success, were proud of our history and where were going. Innovative...
-
General Manager
2 weeks ago
Scarborough, North Yorkshire, North Yorkshire, United Kingdom Mecca Bingo Full timeGeneral Manager - ScarboroughCompany Description Job DescriptionWhat's in It for You:Competitive salary Company Bonus SchemeLeadership and career development opportunities within Mecca Bingo or within our parent company Rank.Employee Rewards platform with discounts on travel, shopping, and dining and more!Pension and Life AssuranceCompany Sick Pay...
-
Catering Manager
2 weeks ago
Huddersfield, West Yorkshire, West Yorkshire, United Kingdom Caterlink Full timeCatering Manager - HuddersfieldCompany DescriptionCaterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters more than 1,000,000 meals a week. Our "Fresh Food Policy" is the foundation of our...
-
Catering Manager
2 weeks ago
Huddersfield, West Yorkshire, West Yorkshire, United Kingdom Caterlink Full timeCatering Manager - HuddersfieldCompany DescriptionCaterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters more than 1,000,000 meals a week. Our "Fresh Food Policy" is the foundation of our...
-
General Manager
2 weeks ago
West Yorkshire, UK, Yorkshire And The Humber, United Kingdom Altius Talent | Freight Forwarding Recruitment Full timeGeneral Manager – International Freight ForwardingLocation: Leeds/Bradford Area - West Yorkshire areaSalary: Competitive + BenefitsAbout the RoleAltius Talent is seeking an experienced and dynamic General Manager to lead and develop our client’s freight forwarding operations in the Leeds/Bradford area. This role is an exciting opportunity to oversee and...
-
Assistant Maintenance Manager
2 weeks ago
Leeds, West Yorkshire, West Yorkshire, United Kingdom Valor Hospitality Europe Full timeAssistant Maintenance Manager - Leeds 30,000.00 Per Annum, 40 Hours Are you the kind of person who can fix just about anything and will find joy in making sure things run smooth in our Hotels? Can you lead a team to ensure the highest maintenance standards are reached and be able to prioritise tasks to ensure our guests get the best experience during their...
-
General Manager
1 month ago
Horsham, West Sussex, West Sussex, United Kingdom Flaming Grill Full timeCompany DescriptionAs General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example making sure our customers, and teams, have a great time. Join us at Flaming Grill, where we're...
-
Deputy General Manager
2 weeks ago
Sheffield, South Yorkshire, South Yorkshire, United Kingdom TGI Friday's Full timeDeputy General Manager - SheffieldWe don't need an introduction. You've heard of us before. Legendary Red and white stripes. Clutter filling our restaurants to the brim. A history dating back to 1965 New York City. Tom Cruise didn't teach himself to flair in Cocktail, we did.The Long Island ice tea wasn't created on it own, we created...
-
General Manager
2 weeks ago
Coventry, West Midlands, West Midlands, United Kingdom Holroyd Howe Full timeGeneral Manager - EnglandCompany Description Title: General ManagerLocation: CoventrySalary: Up to 50,000Benefits: 28 Days holiday including bank holidays3 volunteering days3 days grandparent leave24 week's enhanced maternity leaveBespoke training and development opportunitiesPension and life insuranceDiscounts available on our HAPI app; high street...
-
Hotel General Manager
2 days ago
Scarborough, North Yorkshire, Yorkshire, North Yorkshire, United Kingdom Compass Hospitality UK Full timeA great opportunity has become available for a passionateGeneral Manager to joinThe Crown Spa Hotel in Scarborough, part of the Compass Hospitality Hotel Group. This is a great 4 star Hotel in the North East, 116 bedrooms, function rooms, stunning Spa, and leisure facilities.OurGeneral Managerwill lead the business to deliver solid financial results while...
-
Commercial Property Manager
4 months ago
Leeds, Yorkshire, West Yorkshire, United Kingdom HAYS Full timeAsset Management Surveyor for privately owned property portfolio. Leeds based permanent position Your new company A family owned development and investment business based in Leeds requires an experienced asset manager to manage their property portfolio. A multi-generational business with excellent landlord and tenant relationships. This is the ideal...
-
Senior Category Manager
2 weeks ago
Wakefield, UK, West Yorkshire, United Kingdom Castlefield Recruitment Full timeCastlefield Recruitment are working with Wakefield Council to support them in the recruitment of two Senior Category Managers.These roles offer an opportunity to make a real impact, contributing to efficient and value-driven procurement strategies that support both the organisation and the community.One of the positions will be focusing on the Business...
-
General Manager
2 weeks ago
Birmingham, West Midlands, West Midlands, United Kingdom Mecca Bingo Full timeGeneral Manager - BirminghamCompany Description Job DescriptionWhat's in It for You:Competitive salary Company Bonus SchemeLeadership and career development opportunities within Mecca Bingo or within our parent company Rank.Employee Rewards platform with discounts on travel, shopping, and dining and more!Pension and Life AssuranceCompany Sick Pay...
-
Assistant General Manager
2 weeks ago
West London, South East, W1H 5YE, West London, United Kingdom Urban Pubs and Bars Limited Full timeDeputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - LondonUrban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of over 50 properties and new openings to suit your personality and style, this...
-
Conference Co-Ordinator
2 weeks ago
Leeds, West Yorkshire, West Yorkshire, United Kingdom Thorpe Park Hotel & Spa Full timeIf you’re a Conference Co-ordinator or have experience of event planning and are looking for a customer focussed, detail orientated role this position could be for you. Your day to day; Manage and co-ordinate all conference bookings and enquiries Ensure that all enquiries are responded to and followed up in an effective and timely manner, maintaining a...