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Program Coordinator
4 months ago
This is a wonderful opportunity to join a small team in Leeds city centre, passionate about tech. You will be working in a fast-paced environment, supporting off-site trainers in the organisation and conduction of all training programs and courses that support their customers. The client offers great benefits including 26 days holiday + bank holidays, and access to their health and corporate perk scheme.
This is the perfect opportunity for someone who has an interest or experience in coordinating and scheduling, a natural organiser, and looking to get their foot in the door in a role where you will receive training to support your growth within an exciting growing company.
What the Program Coordinator role will look like:
- Manage the end-to-end training process for any learners, including enrolment on the internal e-learning platform.
- Provide essential administrative support to the Training team, including managing phone calls and emails, ensuring accurate information is delivered to customers.
- Liaise with consultants, contractors, and trainers to organise training events and schedules.
- Collaborate with various teams, including sales, operations, and customers, to identify training needs and build strong relationships.
- Demonstrate problem-solving abilities and meet Training Service Level Agreements, while maintaining meticulous record-keeping and compliance.
- Issue training certificates upon completion, gather and act upon customer feedback.
What you need to be a Program Coordinator:
- Customer service and administration skills and previous experience.
- Strong written and verbal communication skills.
- Any scheduling and coordination experience is beneficial to the role.
- A confident IT user, including the MS Office package.
- Willing to learn and develop your knowledge in a new industry.
- Attention to detail.
Who you are:
- Passionate about learning and the desire to develop professionally and continually improve your skills and experience.
- Someone who can prioritise and use their initiative to complete tasks efficiently.
- A team player, with the ability to work well both independently and as part of the wider team who is happy to get stuck in and help wherever needed.
- An organiser with an eye for detail and love of processes.
- A natural leader who can manage their own day and others’ expectations with resilience.
This is a superb opportunity to join a fast-growing company, in an exciting technology field, where you can be supported with opportunities to develop and progress. You will be fully trained in all aspects of the role, products, and services.
