Technical Support

1 month ago


Thatcham Berkshire, United Kingdom Jago Consultants Full time

We are working with a VOIP telephone provider who are expanding their team, and are looking for a Helpdesk / Client Services Executive to join them.
Passionate about delivering top quality service to clients with a desire to be instrumental in the growth of a VoIP telecoms business, you will become a key member in delivering their services.
Flexible home working will be considered.
The main purpose of the role is to manage both on-boarding new client projects and the IT helpdesk . Within this, Sales Cloud allows us to track accounts, contacts, opportunities and quotes. For on-boarding new clients we utilise a native add-in within Salesforce called Taskray.

Creation of Taskray on-boarding projects
Management and progression of on-boarding projects
Delivering end user technical training either face to face or virtually, over the phone or by e-mail as required
This role would ideally suit someone with VOIP knowledge, either within a IT Support Desk environment, or with Service Delivery to clients.
Monday to Friday 8am – 4:30pm
Consent * By submitting this form you agree to our privacy policy. Register your details with us by completing our online form and attach a copy of your curriculum vitae. Really listened to my wants/needs and will definitely recommend to my friends/colleagues” Unit 7 Parklands Business Centre 44 Chartwell Road Lancing West Sussex BN15 8UE #J-18808-Ljbffr


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