Customer Support Associate
2 weeks ago
Job Description
Company Description
Harry Hall International Limited is a company dedicated to making outdoor activities affordable and accessible to everyone. The Harry Hall One Club offers memberships, insurance, and an online store to make horse ownership more affordable. The company is located in Bradford and has a mission to provide trusted support to those who want to spend their time outdoors.
Role Description
This is a part-time hybrid Customer Support Associate role at Harry Hall International Limited. The Associate will be responsible for day-to-day activities related to customer support, customer experience, arranging membership and insurance. The role is based in Bradford but offers some flexibility for remote work.
Qualifications
- Customer Support, Customer Experience, and Customer Service skills
- Sales experience and training skills
- Excellent verbal and written communication skills
- Familiarity with outdoor activities, particularly horse ownership, is preferred
- Ability to work independently and as part of a team
- Previous experience in a customer support role is preferred
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