Telephone Sales Consultant

2 weeks ago


South East London, United Kingdom The Youth Group Full time

A Sales Consultant's primary role is to act as an intermediary between their company and customers. They are responsible for promoting and selling products or services while providing expert advice to customers based on their needs and preferences. Here’s a typical job description for a Sales Consultant:
Job Title: Sales Consultant Key Responsibilities:
Customer Interaction: Engage with customers to understand their needs and requirements. Provide advice and guidance on the most suitable products or services based on their needs.
Sales Execution: Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
Relationship Management: Build and maintain lasting relationships with customers to encourage repeat business and referrals.
Market Awareness: Stay informed about market trends and competitor products. Provide feedback to the management on customer needs, problems, interests, and potential for new products and services.
Sales Targets: Achieve and exceed sales targets set by the company. Track personal sales metrics and align efforts to achieve maximum efficiency.
Documentation and Reporting: Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities.
Skills and Qualifications:
Educational Background: Typically requires a high school diploma or equivalent; a degree in marketing, business, or related fields is advantageous.
Experience: Proven experience in sales; experience in a consulting role is a plus.
Communication Skills: Excellent verbal and written communication skills; ability to persuade and listen to others.
Analytical Skills: Strong ability to analyze customer behavior and sales trends to adjust strategies accordingly.
Customer-focused: Strong commitment to customer satisfaction and the ability to manage sensitive client information.
Technical Proficiency: Comfortable using CRM software, Microsoft Office Suite, and other sales management tools.
Work Environment:
~ Sales consultants can work in various settings, from retail stores to offices or remotely, depending on the company's nature and needs. Travel may be required to meet with clients or attend conferences and training sessions.

This job involves a mix of analytical tasks for understanding market conditions and interpersonal interactions to effectively sell and build relationships with customers. The role may also evolve as market dynamics change, requiring continual learning and adaptation.


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