Administration and Office Support Services Manager

2 weeks ago


Bury St Edmunds Suffolk, United Kingdom Hays Business Support Full time

Your new role This Service Office Manager (maternity cover) will be 100% office-based and form an integral part of a 5/6 person office-based team. This is a varied and busy job which is responsible for the day-to-day operation of the Service Team comprising Service Technicians/Engineers and Administrative staff (both office-based and remote workers) to ensure the customer's needs are met in a timely manner. Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met.
Day-to-day team management performance, time and KPI management of the Service Team.
Day-to-day contact with customers either by phone or email.
Managing the Service Administration support team
Ensuring implementation of H&S processes in liaison with the H&S Advisor.
Forecast/planning of customer monthly servicing/other requirements and time/hours utilisation available for tasks completed.
Ensure service fleet vehicles are maintained, including services and MOTs, liaising with the Service Director regarding repairs/replacement of vehicles as required.
What you'll need to succeed To succeed in this job you will require current office management skills, a robust personality and be used to dealing with people at all levels. This would suit a candidate with industrial, manufacturing or engineering experience. Customer-centric with strong customer service skills
Commercial acumen.
What you'll get in return In return, you will receive a £competitive salary with a discretionary completion bonus.
~ Monday to Friday, working from 8-5pm
~100% office based (new office space from summer 2024)
~ On-site parking

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
#



  • Suffolk, United Kingdom Hays Business Support Full time

    This Service Office Manager (maternity cover) will be 100% office-based and form an integral part of a 5/6 person office-based team. This is a varied and busy job which is responsible for the day-to-day operation of the Service Team comprising Service Technicians/Engineers and Administrative staff (both office-based and remote workers) to ensure the...


  • Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are currently seeking an enthusiastic and motivated individual to provide business/administration support to our Service Manager and Clinical Team Managers for the Child and Family/Connect Teams within the Child, Families and Young Peoples Services for Suffolk who are part of the Norfolk and Suffolk Foundation Trust. The post holder will be based at our...


  • Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    The Post Holder would provide Administration Support to our very busy Child & Family Team and would be expected to work alongside the wider Admin Team based within this area. Good office-based skills would be required, however, full training will be provided. Do you have excellent communications skills and a keen eye for detail? Can you effectively manage...


  • Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Trainee Office Support Outskirts of Bury St Edmunds £10.42 per hour The working hours for this role are Monday to Friday 08:30-17:00 **Full Training Provided!** Our client based just outside of Bury St Edmunds is seeking a Trainee Office Support to join their well-established team. Your role is to help ensure the smooth running of the office, whilst...


  • Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you appreciate the opportunity of joining a happy and positive team who are seeking someone similar to fit into their 'family'. Are you an experienced administrator who would like a promotion opportunity or do you have the skills and experience already and want an exciting new challenge in a team that is striving for excellence! This is an exciting...

  • Senior Administrator

    4 weeks ago


    Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you an excellent communicator with an eye for detail? Do you have excellent administrative and IT skills? Are you looking for an exciting and rewarding challenge? Are you confident, proactive and able to work autonomously? If you answered yes to the above, we have the perfect opportunity for you. An exciting opportunity has arisen for a senior...


  • Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Suffolk are looking for an extremely professional, conscientious, calm and confident individuals to be a part of the Administration Team. This role will be supporting...


  • Bury St. Edmunds, United Kingdom GerrardWhite Full time

    Do you have a passion for delivering excellent service? Are you looking to get into your first office role or looking for a career in Insurance? I have a fantastic opportunity available in Bury St Edmunds, to work with one of the largest insurance groups in the UK! As a **Customer Service Administrator**you will be responsible for looking after a number...


  • Bury St. Edmunds, United Kingdom Driver Hire Bury St Edmunds Full time

    Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who is looking for a Customer Service Administrator **Contract Type**: Ongoing full time **The Role**: - Handle incoming customer calls & enquiries in a professional and timely manner - Operate internal Operations system to log, book, track and follow customer...


  • Bury St. Edmunds, United Kingdom Saint-Gobain Full time

    We are looking for a **Customer Service Administrator** to join our busy team at **Build Aviator in Bury St Edmunds**. At Build Aviator, our work ethic and values are what makes our team stand out from the crowd. We are passionate about helping our customers; by building relationships with them, and ensuring they always receive the highest quality of service...


  • Bury St. Edmunds, United Kingdom Build Aviator Full time

    We are looking for a **Customer Service Administrator** to join our busy team at **Build Aviator in Bury St Edmunds**. At Build Aviator, our work ethic and values are what makes our team stand out from the crowd. We are passionate about helping our customers; by building relationships with them, and ensuring they always receivethe highest quality of service...


  • St. Neots, United Kingdom Identifi Office Professionals Full time

    **Sales Support Administrator - St Neots - £21,000 + Bonus** As their Sales Support Administrator you will be working with a great team of Account Managers, providing them with essential administration support. You will be responsible for keeping the Sales Team updated with all relevant information, delivering administrative and logístical support as...

  • Security Officer

    1 month ago


    Bury St. Edmunds, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be representing BardWoodand our client, providing a service to the highest standards in a fast paced, prestigious store. The...


  • Bury St. Edmunds, United Kingdom Polkadotfrog Full time

    the role. This position is all about communication, a great opportunity to join the Scheduling team as the Customer Service Administrator at the companies head office just outside Bury St Edmunds where you will be scheduling the diary of work for the Engineers. Liaisingwith customers and tenants to book the engineers appointments, keeping accurate records on...


  • Bury St. Edmunds, United Kingdom Polkadotfrog Full time

    **the role.** This position is all about communication, a great opportunity to join the Scheduling team as the Customer Service Administrator at the companies’ head office just outside Bury St Edmunds where you will be scheduling the diary of work for the Engineers. Liaisingwith customers and tenants to book the engineers appointments, keeping accurate...


  • Bury St. Edmunds, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be representing BardWoodand our client, providing a service to the highest standards in a fast paced, prestigious store. The...


  • Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you looking for a rewarding career and do you want to be part of a friendly team? Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality? If you have said...

  • Receptionist

    6 days ago


    Bury St. Edmunds, United Kingdom Reed Business Support Full time

    **Job Title -Receptionist** **Bury St Edmunds** **3-month fix term contract** **Salary - £21,300** **08:00 - 16:30** I am recruiting on behalf of a global company in Bury St Edmunds looking for a full-time receptionist for their head office. **Key Responsibilities**: - Answering calls quickly and efficiently and supporting our customer service team. -...


  • Bury St Edmunds, Suffolk, United Kingdom BranWell Ford Associates Limited Full time

    We have a unique opportunity for a Divisional Legal Manager to join a leading house developer in a senior capacity, where you will lead the in-house conveyancing team and provide an efficient service led in-house estate conveyancing service for the sale of new homes, part exchange and other related transactions. Working closely with the Head of Conveyancing...


  • Bury St Edmunds, Suffolk, United Kingdom BranWell Ford Associates Limited Full time

    We have a unique opportunity for a Divisional Legal Manager to join a leading house developer in a senior capacity, where you will lead the in-house conveyancing team and provide an efficient service led in-house estate conveyancing service for the sale of new homes, part exchange and other related transactions. Working closely with the Head of Conveyancing...