Receptionist / Administrator

2 months ago


Bury St Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Are you looking for a rewarding career and do you want to be part of a friendly team?

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said ‘Yes’ to each of the above, then we might just have the role for you

We are looking for an experienced receptionist/administrator for Bury South IDT Community Team based in Bury St Edmunds. The role is a permanent position. We are looking for someone to work:
37.5 hours covering Monday to Friday 09:00-17:00

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged to develop your skills and knowledge.

Previous administration experience is essential. Full training will be given for the specific role and our systems.

**Benefits**:
**Benefits included with this role are**:
NHS pension

a comprehensive in house & external training programmes

career progression

starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

staff physio service

NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Please refer to the attached job description, which details the full role and responsibilities of the receptionist post.

Whilst this role is supporting reception/telephone calls during times of sickness or annual leave additional to this the role would require the following duties:
Minuting of meetings on a regular basis, supporting with Medic work as required, ensuring orders are placed for stationary and other required items on Oracle, updating ESR as required, assisting with ADHD work as required and any other Business Support tasks as required,

The applicant would also need the ability to travel independently to cover other offices on occasions which are based in Haverhill and Sudbury.

Please do contact us, if you would like to discuss the role further or have an informal visit.

Previous applicants need not apply.



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