Senior Business Operations Lead

1 week ago


WestonSuperMare Somerset, United Kingdom First Bus Full time

If so, we have the perfect opportunity for you here at First Bus

Here at First Bus, we are one of the UK's largest bus operators and we're going through an exciting transformation. We're investing in our colleagues, our customers, and new state-of-the-art buses.
We are currently looking for an experienced Operations Manager who possesses great commercial and people management skills, to manage operations at our Weston-super-Mare Depot.
You will be responsible for managing an operation with over 170+ employees (this is currently increasing) including Front Line Managers and Bus Drivers. This is an exciting time to join the business as we are currently going through a big change with branding and with the company becoming more environmentally friendly with our fleet of vehicles.

To develop trusting working relationships amongst all colleagues by being visible around the depot, engaging with drivers, local management team and all departments
To be the lead Site Responsible Person for all aspects of depot compliance and governance
complaints, contacts, feedback, commendations) and acting upon insights
To deliver agreed plans and budgets, including established level of service and service quality

Previous management experience (within the bus/transport industry preferred, but not essential)
Creativity: the ability to problem-solve in a creative, yet structured, manner
Analytical mindset and ability to extract insights from data.
This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
~ We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
~ Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
~ Cycle to work scheme
~25 days' holiday + bank holidays
~ Pension scheme and chance to buy discounted First Group shares
~ Enhanced maternity / paternity pay
~ Flexible working


We put a big focus on physical and mental wellbeing at First Bus. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people.



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