Customer Service Agent

2 weeks ago


Derby Derbyshire, United Kingdom Harper Finance Full time

Customer Service Agent

63 per hour
Monday-Sunday, 37.Harper Recruitment is looking for passionate customer service professionals to join a fantastic client of ours in Derby.
Responding to customer queries through allocated tickets, emails, letters, telephone and live chat
Investigating and resolving customer complaints
Providing a tracking service for online orders and resolving any order issues
Customer Service Agent

63 per hour
Monday-Sunday, 37.Harper Recruitment is looking for passionate customer service professionals to join a fantastic client of ours in Derby.
Responding to customer queries through allocated tickets, emails, letters, telephone and live chat
Investigating and resolving customer complaints
Providing a tracking service for online orders and resolving any order issues
Proven customer service experience from office, call centre, retail, hospitality or similar
MS Office proficiency (Word, Outlook, Excel)
Harper Recruitment Group is proud to be supporting the brilliant Forget-Me-Notts by setting up a drop-off point for their Cost of Living Relief initiative in our Nottingham City Centre office. We've supported them for many years, and for very good reason
National Minimum Wage: understanding the April 2024 amendments
Get prepared for the National Minimum Wage increase with our quick guide
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