Customer Service Agent
1 month ago
Key Responsibilities
Dealing with inbound enquiries from customers, processing, planning and organising the transport of the ordered goods. To respond to enquiries in a timely manager, including tracking order and communicating with key stakeholders, from start to the point the goods are delivered to the customer.Working collaboratively with customers and commercial teams to ensure the best service
Skills, Knowledge & Expertise
Excellent customer service skills, both verbal and writtenHigh attention to detailEfficient multi-taskerAbility to build rapport with customers and peers within your teamExperience or knowledge in Aggregates and Asphalt is desirable, however not essential and full training will be provided.
Benefits
25 days annual leave, plus bank holidays on top (we also shut down for Christmas)Aviva Pension SchemeShare Save SchemeLife AssuranceAccess to our employee benefits platform, giving you discounts on a wide variety of high street shops and brandsBroad learning opportunities and career progression pathways.Employee volunteering scheme – so you can help support a charity close to your heart
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