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Senior UX Executive

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South East London, United Kingdom Aj Bell Limited Full time €38,000

Based in our London office we're now looking to recruit a Senior Experimentation Executive who will support the team in driving the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies.
Conversion Planning:Develop and execute testing roadmap alongside the Experimentation Manager, which aligns with and supports business objectives and initiatives.
Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business.
Keep up to date on platform releases and how they will enhance the testing programme.
Website Analytics:Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog.
User Experience Enhancement:Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Contribute to refining website elements to streamline user journeys.
Cross-functional Collaboration:with marketing, product, technology and UX teams to execute testing roadmap.
Third-party relationship management:to support the experimentation agenda, delivering on agreed tests and analyses.
Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation.
Strong practical understanding of web technologies and HTML
Experience using data analytics tools, preferably GA4 and Crazy Egg
Awareness and understanding of UX & CX design principles
Experience working with web developers
Competent in JavaScript and Google Tag Manager
Advanced Excel skills
Previous experience in Financial services industry desirable
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Generous holiday allowance increasing up to 31 days with service, plus bank holidays
Holiday buy/sell scheme
Discretionary bonus
Contributory pension scheme
Buy as you earn share scheme
Free shares scheme
Bike loan
Discounted PMI and Dental
Free social events and more
We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 50% of your time in the office each month. For new team members, the first month will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010.