CRM & Digital Assistant

3 weeks ago

London, United Kingdom Elliott Wood Full time €32,000

Fixed Term Contract 6 - 9 months (Flexible) London office / Hybrid
Elliott Wood is an award-winning engineering company focused on the built environment, including structural engineering, civil engineering, transport planning and sustainability.
We deliver challenging, high-profile, environmentally responsible projects. Providing an exemplary service in a wide range of sectors, we design with creativity and flair balanced with efficiency and practicality, as recognised by numerous industry awards. Our dedication to innovation extends beyond project work to the cultivation of a vibrant, inclusive employee community. It's this culture of diversity and collaboration that sets us apart and defines our success.

We are a B Corp Certified practice, one of only a few in our industry, which means we meet the highest standards of social and environmental performance, transparency, and accountability.

This is an exciting and dynamic role, focused on owning the successful integration of Elliott Wood’s Digital Asset Management (DAM) system – Open Asset. The main goal of integrating Open Asset as our DAM system is to have an innovative and efficient centralised database for images and system for creating proposals & presentations.
Open Asset is a Digital Asset Management (DAM) system specifically designed to create outstanding architecture, engineering and construction proposals with higher win rates.
The project on which you will work, will mainly involve facilitating the integration of our Digital Asset Management (DAM) system ‘Open Asset’ with our Project Management and Customer Relations Management (CRM) system ‘CMap’. You will manage, enrich and quality assure Digital Assets across the business, develop and host user training sessions, share industry best practices and ensure the implementation of new established processes across our teams.
During the project you will have the opportunity to work closely our Business Development, Marketing and Communications teams - also liaising with all Service, Specialisms, Structural and Operational teams gathering information and feedback to fulfil the project.

Working with teams to research existing and historic projects & consult with leadership as required
Host single or group training sessions with key team members & users as required
Conduct data review, cleansing, enrichment and validation
Openness: you will be confident adapting to the different teams to gain information needed to deliver the project effectively.
Ownership: you will approach this project with a sense of urgency and responsibility.
Time Management: you should be confident reviewing and agreeing key milestones for the project delivery and any deviations from the timeline should be flagged in a timely manner to ensure all team members are aware of the progress.
Problem solving: you will take a flexible, hands-on approach and enjoy problem solving and improving processes.
Industry interest: you will ideally have an interest in the built environment and the sectors Elliott Wood works across.

Strong IT literacy, confident with Microsoft and quick to learn/adapt to new software
Experience with project deadlines (career or education)
Experience with the DAM system Open Asset
Experience with Digital Asset Management (DAM) and/or experience with Customer relations management (CRM) systems
Industry experience in media, digital asset management, digital library, librarian sciences or archives
Hybrid working
An extensive range of benefits from enhanced employer pension contributions, health insurance, a gym allowance, a discretionary bonus, ‘Me Days’ in addition to 25 days annual leave, Employee Assistance Programme, training and development opportunities (via our Academy), and much more


Elliott Wood is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
You may currently be working as: Digital Asset Administrator/Coordinator, Image Librarian, Librarian, Archivist, Administrator

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