User Researcher Designer

4 weeks ago


London, United Kingdom Sony Playstation Full time

Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
At SIE, the Enterprise UX team develops sophisticated tools that enable engineering and business telemetry, advertising campaigns, user targeting, and A/B testing. These tools enhance content discovery for PlayStation users and improve the efficiency of our internal teams.
We are seeking a UX Designer to contribute to the evolution of the SIE Enterprise (Internal Tools) platform. You'll be based in our central London office, working with a distributed team focused on refining the design standards across the organization.
Join a product development team, focusing on software tools for internal teams. Implement improvements, understand user needs, design user flows, and collaborate with developers. Gain a deep understanding of the PlayStation brand and services
Work collaboratively in a cross-disciplinary product team, on both minor improvements and substantial advancements for various Enterprise tool programs
Craft exceptional design solutions from early conceptual stages through to product releases and updates, demonstrating:
Clear function communication through navigation, layout, and language
Collaborates with a focus on developing highly intuitive and user-friendly interfaces, while ensuring excellent component selection and design
Work closely with developers to iterate design solutions, balancing technical feasibility and product quality
Seek and act on design feedback from users, product managers, and other collaborators
Advocate for a user-centric, evidence-led approach that delivers the best design quality
Share and present your designs with collaborators and colleagues, clearly explaining user needs and design rationale
Support and collaborate with your UX design colleagues on ambitious, UX team-led initiatives
You are an experienced UX designer with a proven portfolio of business-focused tools and a drive to understand sophisticated systems. You solve design problems through exploration, communication, and collaboration. You are a mediator among cross-functional partners, balancing product requirements, design solutions, and technical limitations.
2+ years of commercial experience as a UX/Digital Product Designer, with experience working on Enterprise/B2B software products
~ Proven track record in working through the entire design process from discovery and prioritisation to detailed production and launch
~ Strong core UX crafting skills, with experience crafting IAs, user flows, screen layouts, and UI components. Experience with design systems is a plus
~ Knowledge of commonly used web design patterns, standards, and industry guidelines
~ Experience working closely with software product teams, including developers, product managers, user researchers, and business collaborators
~ Some experience in Service Design or mapping and working with large or complex user journeys
~ Involvement in User Research and Usability Tests, using results to iterate design solutions
~ Excellent communication skills with the ability to present design work confidently and clearly
~ Strong soft skills, able to explain a user-centric design approach to colleagues from technical and business-focused backgrounds
~ A portfolio or presentation showcasing your work and design process

#All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity.



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