Customer Services
4 weeks ago
A regional house builder have a requirement for a Customer Care Administrator to join their team based in Warrington.
The company operate across the North West region building beautiful, modern, energy efficient homes creating communities and neighbourhoods in desirable areas. They work in close partnership with Build to Rent Investors, Registered Providers and Local Authorities delivering high quality, shared ownership, private rented homes and affordable housing.
Customer Care Administrator role
Working closely with the Customer Care Manager you will provide excellent customer support to homeowners and tenants regarding any queries or concerns related to their new build property. This will involve managing day to day incoming defects through their Clixifix system, handling complaints and escalating issues to the management team as needed while maintaining timely communication with customers.
Previous experience working for a house building or housing contractor
Customer Experience skills, understanding of customer needs and expectations
In return for your skills, my client offer a competitive salary ranging from £25-28k (dependant on experience) plus additional company benefits including 25 days annual leave, pension, and the opportunity for career progression as the company grows.
If you are interested in the Customer Care Administrator role and would like to apply, please contact Deena at Fawkes & Reece or apply via the link below.
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