Temporary Customer Service Administrator

4 weeks ago

Warrington Cheshire, United Kingdom Office Angels Full time

Admin. Secretarial and PA - Administrator

Temporary Customer Service Administrator

Free parking on site

Monday - Friday

8.30/9am-5pm

Possible Hybrid Working (1 day working from home)

£12.00 per hour

ASAP - 3 months

Are you a friendly and outgoing individual with a passion for delivering exceptional customer service? Our client, a leading company in the Construction Industry, is seeking a Temporary Customer Service Administrator to join their dynamic team. This is a fantastic opportunity to showcase your skills and provide valuable support to their customers. If you thrive in a fast-paced environment and enjoy problem-solving, then this role is perfect for you

Key Responsibilities:

  • Respond and manage customer enquiries promptly and professionally via phone and email, providing accurate information and resolving any issues to ensure customer satisfaction.
  • Maintain and update customer accounts using the company's CRM system, ensuring accurate and up-to-date information.
  • Collaborate with various departments within the organisation to ensure smooth running of the customer service team.
  • Assist with ad-hoc administrative tasks to support the operation of the customer service department.
  • Taking messages for the Customer Service team

Requirements:

  • Previous experience in a customer service role is highly desirable.
  • Excellent communication skills, both written and verbal, with the ability to build rapport with customers.
  • Strong problem-solving skills and the ability to think on your feet.
  • Proficient in using CRM systems and Microsoft Office Suite.
  • Able to work effectively in a fast-paced environment with competing priorities.
  • Exceptional attention to detail and accuracy in data entry.
  • Flexible and adaptable, with the ability to work well within a team.

This is a temporary position starting as soon as possible for 3 months but could be extended.

If you are a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you Join our client's enthusiastic team and contribute to their continued success. Apply now with your updated CV

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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